Quick Answer: What if I forgot my Username (formerly Shaw ID) login info?

1. Visit MyRogers (Shaw)
2. If you have forgotten your username:
   1. Select Forgot your Username? 
   2. Enter your recovery email address
   3. Select Retrieve username.
   4. Check email for instructions on how to reset your username.
3. If you have forgotten your password:
   1. Enter your username and select Continue.
   2. Enter your recovery email address.
   3. Select Reset Password. 
   4. Check email for instructions how to reset your password.

Your Username for MyRogers (Shaw) login and password is different than your @shaw.ca email address login and password. Follow the instructions in this article to change your email or Webmail password.