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Quick Answer: What if I forgot my Username (formerly Shaw ID) login info?

Follow these steps to reset your MyRogers (Shaw) password. If you have forgotten your Username (formerly Shaw ID) login or MyRogers (Shaw) password:

Solution

  1. You can reset your Username login information by visiting MyRogers (Shaw) and clicking on Forgot your Username or password?
  2. You will need to enter your email address under Recovery email.
  3. Once you click Reset password, check your email for instructions to reset your password.

Did you know?

Your Username for MyRogers (Shaw) login and password is different than your @shaw.ca email address login and password. Follow the instructions in this article to change your email or Webmail password.