FAQs about the inclusion of select US and Canadian channels in the Prime Time Theme Pack
As of July 7, 2021, US and Canadian distant TV channels like ABC, CBS, Fox and NBC are part of the Prime Time Theme Pack on Ignite TVTM. TV channels are considered distant when, in general, their broadcast signals can’t be received over-the-air in a particular area.
This change only affects new Ignite TV customers including customers who upgrade from Digital TV to Ignite TV on or after July 7, 2021
Which distant TV channels are included in the Prime Time Theme Pack?
If you sign up for Ignite TV on or after July 7, 2021, you’ll find these optional distant TV channels in our Prime Time Theme Pack:
- Citytv Toronto*
- Global Maritimes**
† London, St. Thomas, Strathroy, Tillsonburg in Ontario only.
*All regions in New Brunswick and Newfoundland.
** Acadian Peninsula, Bathurst, Campbellton/Dalhousie, Miramichi, St. Andrews, St. Stephen, Edmundston, Woodstock in New Brunswick only.
Why were the channels moved to the Prime Time Theme Pack? / Why is Rogers making this change?
Rogers Ignite TV is designed to provide our customers with greater choice and flexibility in customizing their TV package to best meet their entertainment needs. We occasionally make changes to provide our customers with even more choice and control. This includes making optional services, such as the distant TV channels, available in packages that can be added to our existing Ignite TV packages. With these changes, you can choose to subscribe to these optional distant TV channels in the new Prime Time Theme Pack based on your viewing preferences.
I have Digital TV and want to upgrade to an Ignite TV package. Weren’t these channels already included in my TV subscription?
Yes, they were. Our Ignite TV packages are designed to provide customers with greater control over the addition of optional TV channels. As a result, the optional distant TV channels are now offered as an add-on to Ignite TV packages which you can add at your discretion. If the channels in an Ignite TV package don’t meet all of your viewing needs,1 you can add the Prime Time Theme Pack for $3/month. For other discretionary TV services, there are a number of other packaging options to help you customize your subscription.
By upgrading to Ignite TV, you will have all your favourite content in one place with seamless integration of live TV, online streaming service subscriptions, music and more.
You’ll also enjoy a range of enhanced features that will improve your viewing experience., The all-in-one voice search will integrate results and recommendations from across available TV channels and apps. Plus, you’ll have the ability to record up to 200 hours of HD or 4K content on a Cloud PVR.
Are you replacing any of the channels?
We have added the distant TV channels to the optional Prime Time Theme Pack as part of our Ignite TV package redesign. If you are interested in programs available on any of the distant channels and these programs are not available in your core Ignite TV package,2 you can add this theme pack to your subscription. You can also add additional optional TV channels to our packages in a variety of ways, including through additional theme packages, à la carte options and our “build-your-own” Flex packages of 5, 10 or 20+ discretionary channels. Our Flex packages allows you to swap your flex channels in and out to ensure you have everything you need.
1 Customers have found that they can get most of the shows they want from Canadian TV stations that remain available in the Ignite TV packages.
2 Customers have found that they can get most of the shows they want from Canadian TV stations that remain available in the Ignite TV bundles.