Enable Device Password on Apple iOS Devices

The following steps explain how to set up a device password on an Apple iPhone or iPad.

Note: Rogers does not have a password recovery method for device passwords. The device will need to be restored to factory settings which will erase all content on the device.

  1. Tap on Settings.
  2. Select General.
  3. Select Passcode Lock.
  4. Select one of the following passcode options:
    • Simple Passcode On: four digit numeric password
    • Simple Passcode Off: alpha numeric password
  5. Tap on Turn Passcode On.
  6. Enter a device password.
  7. Confirm the device password.