Here’s how you can view and change your mobile plan using MyRogers online or through the app.
How do I view or change my current wireless price plan?
Online
- Go to rogers.com and sign in to your MyRogers account. If you don’t have one yet, register here.
- On the Overview tab, select Manage on the number you’d like to check the plan for.
- You’ll find your plan in the My Wireless Plan section. If you’d like to change your plan, continue to the next step.
- Select Change plan.
- You’ll find a list of plans available to you. Select the plan you want and then select Proceed to checkout.
- Review your plan details. When ready, select Submit order.
Via the MyRogers App
- Open the MyRogers app and sign in to your account.
- On the dropdown menu, select the phone number you’d like to check the plan for.
- Select the Plan tab.
- You’ll find your plan in the My Wireless Plan section. If you’d like to change your plan, continue to the next step.
- Select View plans in the Change your plan section.
- You’ll find a list of plans available to you. Select the plan you want and then select Proceed to checkout.
- Make sure your plan details are correct, and then select Submit order.
Things to know when changing your plan
- If your current plan isn’t available anymore, you won’t be able to revert back to it once you change your plan.
- You won’t be able to change your plan if your account has an outstanding balance or if the phone number is suspended.
- Price plan changes take effect immediately. Make sure to check out details about prorated charges.
- A downgrade fee may apply if you change to a lower tier price plan. We'll let you know about the fee during checkout.
- After changing your plan, you’ll receive a mobile service agreement. This confirms details about your new plan.
- You can also change your price plan with a specialist (phone, live chat or in-store), but a Price Plan Chage fee may apply. For more information about this fee, visit rogers.com/charges
