The following steps describe how to master clear Android devices that is frozen or stuck in an application or the screen is completely white or black, with button combinations.
Note: This process should be used for Android devices that are frozen or stuck in an application or the screen is completely non-responsive. This will delete all settings from the device including system and application data, downloaded applications, any saved settings and/or Wi-Fi profiles. The methods may vary based on the manufacturer and model of your device.