Put an Apple iPhone in Force Recovery (DFU) Mode

The following steps explain how to put an Apple iPhone into Force Recovery (DFU) to perform a factory restore.

Note: Performing the restore after putting the device into recovery mode may delete all user data if a backup has not been done previously. 

  1. Turn off the iPhone.
  2. Launch and check if you have the latest version of iTunes.
    • Go to Help.  
    • Check for Updates.
  3. Press and hold the Home button while connecting the iPhone to the computer with the USB cable.
  4. Release the Home button when iTunes prompts with a message indicating that a device in recovery mode has been detected.
  5. The device is now in recovery mode; you may restore from a backup or set up as a new iPhone.