Restore Apple Devices to Factory Settings Using iTunes

The following steps explain how to restore Apple devices back to original factory settings using Apple iTunes.

Note: Performing a full software restore will delete the contents of your iOS device and restore it to the original factory settings.

  1. Launch iTunes.
  2. Check if you have the latest version of iTunes.
    • Go to Help.
    • Check for Updates.
  3. Connect your iOS device to your computer.
  4. Open the device Summary of iOS by clicking on the button with device’s name, found at the top right side of your screen.
  5. Click the Restore button from the summary section of your iOS device.
  6. Follow the prompts, iTunes will download the latest firmware and restore your device.