Update Apple Devices Using Apple iTunes

The following steps explain how to update Apple devices using the Apple iTunes software.

Note: Performing the update may delete all user data if a backup has not been done. Please backup the device prior to starting the update.

  1. Launch iTunes.
    • If you don't have Apple iTunes installed, click here to download and install the software.
  2. Check if you have the latest version of iTunes.
    • Windows
      • Press Alt on the keyboard.
      • Click Help.
      • Click Check for Updates.
    • Mac
      • Click iTunes on the top left hand corner of the screen.
      • Click Check for Updates
  3. Connect your iOS device to your computer.
  4. Click on the device icon on the top left hand side of iTunes and then click Summary.support-icon-deviceIcon
  5. Click Check for Update.
  6. Follow the on screen prompts to complete the update.