Moves Concierge

Moves ConciergeTM

Plan your next move with Rogers. Whether you’re a new or existing customer, our dedicated moving experts can help you transfer or get services for your new home.

A Moves Concierge specialist will help make your move easier

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Dedicated help with your move

From transferring services to customizing plans to scheduling reminders and coordinating home installation, we’ll take care of all the details for you.

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Ignite Express Setup

Convenient, contactless and fast equipment delivery for easy self-install and virtual assistance so you can confidently set up your service!

Ignite TV

The wire-free and award-winning Ignite TV is a great way to freshen up your new space! Just ask your Moves Concierge how you can get Ignite TVTM bundled with Ignite InternetTM

See how our Moves Concierge team will be with you during every stage of your move.

Get in touch with us

When you contact us about your upcoming move, you’ll be assigned a dedicated specialist who will see what services are available and coordinate the installation details for you.

Equipment drop-off

Your specialist will arrange to have your equipment kit delivered, which contains everything you need to set up your service at your new address – including easy, step-by-step instructions.

Ignite WiFi HubTM

If you’re an Ignite Internet customer, download the Ignite WiFi Hub App and sign in with your MyRogers credentials. This will activate your new service – plus, you can use the Ignite WiFi Hub to monitor and manage your home network!

Personalized Support

During or after your move, if you need help, contact us and we’ll provide support via video call. Plus, you have access to our 24/7 e-chat if you need more help.

Look who’s made the move with us

Toronto-based tech guru and avid vlogger, Karl Conrad, moves his long-time YouTube studio into a brand new space. But he doesn’t skip a beat on uploading new videos to his popular channel – all thanks to Rogers Moves Concierge.