If the device above is not what you have, click here for Ignite TV support.
Set up your Rogers Radio Frequency (RF) Remote to your TV and Digital NextBox.
Learn more about what causes a black screen on your TV and how you might fix the issue.
Resolve the “Not authorized” message on your TV.
Digital TV Remote Guide
Self-Install your Nextbox 4K
Free Channel Preview
Fix a black screen on your TV
Learn more about what causes a black screen and how to fix it.
Seeing ‘Not Authorized’ on your TV
Learn more about how determine the cause of a “Not authorized” message on your TV and how to solve the problem.
Distortion on your Digital TV Channels
Learn on how to check and resolve distortion issues for your digital TV.
Why am I having problems with my PVR playback?
Learn more on how to resolve picture or audio distortion when you play back a program you recorded using the PVR feature.
Change the Front Panel Display Using the Navigatr Guide
Learn how to change the front panel display of the digital set top box using the Navigatr guide.
Change the Resolution Settings on Motorola Digital Box
Learn how to change the resolution settings for your Motorola digital box.
How do I discover/change the Password on my Cable TV Terminal?
Learn how to change the password on your remote control, or on MyRogers.
Reset Arris Gateway Whole Home PVR System
Learn how to reset the Arris portal and Arris Gateway.
Program Macro Keys on a 5 Button Atlas Remote
Learn how to program macro keys for customizable functions with the 5 button Atlas remote.
Using Picture-In-Picture in Navigatr for NextBox
Learn how to use Picture-In-Picture in Navigatr for NextBox.
How to Program Your 5-button Atlas Remote
Quick, easy steps for programming an Atlas remote with a TV and other devices.
Program TV Control on a Digital Adapter Remote with Auto Search
Learn how to use the auto search feature to program your digital adapter remote to your TV.
Shows on Rogers On Demand
Learn about shows available on Rogers on Demand.
Rogers On Demand Enhancement: FAQs
Learn more about enhancements for Rogers on Demand affecting Scientific Atlanta digital boxes.
How is a movie rated on Rogers On Demand?
Television and movie ratings are set differently here than they are in the USA and are set provincially.
Using Rogers On Demand
Learn how to access Rogers on Demand in the Hamilton region.
Rogers On Demand and Content Availability
Rogers On Demand is a complete library of content on Channel 100 with thousands of hours of programming where you watch what you want, when you want.
Access and Use Rogers On Demand
Learn how to access and use the Rogers on Demand feature to view and purchase shows or movies.
Ordering Pay Per View Movies and Events
Learn how to order pay per view movies and events.
Purchase, Record and Cancel PPV Purchases on Navigatr
A complete guide of how-to set up your NextBox PVR to record or cancel your Pay-Per-View purchases.
Change Purchase PIN
Learn how to change the purchase PIN using the Interactive Program Guide.
Access the Search Application on Navigatr Guide
Learn how to access the search application using the Navigatr guide.
Use the TV Mix Feature on Navigatr Guide
Learn how to access and use the TV Mix feature on the Navigatr guide.
Access the Mini Guide Features using the Navigatr Guide
Learn how to access the mini guide features using the Navigatr guide.
Delete or Cancel Recordings on Navigatr Guide
A complete guide of the various ways to delete or cancel recordings through the Rogers Navigatr guide.
Enable or Disable Channel Change Banner on Navigatr
Learn how to make the info bar appear of disappear while changing channels.
Access the Weather Application on Navigatr Guide
The weather application appears as an overlay to the program you are watching and is geographically localized.
Set Recording Options on Navigatr Guide
Learn how to set up recording using the Navigatr guide.
Modify a Recording on Navigatr Guide
Learn how to modify a recording through the Rogers Navigatr guide.
Check PVR Recording Space
Learn how to check the amount of recording space you will and/or you have used up on your Rogers PVR on the Navigatr guide.
Set or Cancel Reminders for Channels
Learn how to set up/cancel reminders for channels/shows that are about to air using the Interactive Program guide.
View Recorded Program Using Whole Home PVR
Learn how to view recorded programs using the Nextbox with Whole Home PVR.
Set or Cancel Reminders for Channels
Learn how to set up/cancel reminders for channels/shows that are about to air using the Interactive Program Guide.
Modify a Series Recording on a NextBox
Learn how to modify a series recording using the enhanced guide on NextBox.
Record a Series with the Arris Gateway
Learn how to record a series with the Arris Gateway.
Enhanced Info Bar
Learn about the features available when press INFO on your Rogers remote control.
Access Recording Shows
Learn how to access your recorded shows on the Rogers PVR, using the Interactive Program Guide.
Modifying Cable Services
Only a Rogers Cable technician is authorized to relocate any wiring or equipment used to provide the Rogers Cable service.
Change your Channel Lineup
Did you know that you can add channels and theme packs to your Digital TV lineup online?
Order Channels with the Remote on Navigatr Guide
Learn how to order channels using the Rogers remote control through the Navigatr guide.
Starter Package and Standalone Channels: FAQs
To order Starter, you need to live in an area where Rogers provides digital TV services and have at least one set-top box.
Understanding the Television Service Provider Code
Learn about the CRTC's Television Service Provider Code, how it applies to you, and what Rogers is doing to adhere to the new standards.
Manage TV Call Display Pop-Up on Navigatr
Learn how to manage the TV Call Display pop-up,and adjust the length of time that this pop is displayed.
Manage TV Call Display Voicemail Pop-Up on Navigatr
Learn how to manage the TV Call Display Voicemail pop-up and adjust the length of time that this pop is displayed.
Check TV Call Display and Call History on Navigatr guide
Learn how to review your Call History using the TV Call Display feature on the Atlantic Interactive Program Guide.
Manage TV Call Display Snooze Settings on Navigatr
Learn about the Manage Snooze setting option which allows you to select the time period for which the snooze option will temporarily stop all incoming pop-ups from appearing.
Enable and Disable TV Call Display
Learn how to enable and disable the TV Call Display feature on the Atlantic Interactive Program Guide.
What TV services are available for Visually Impaired Customers?
Visually impaired customers can learn how to access Described Video Services (DVS), and how to receive complimentary DVS digital box and big button remote offer and other services that are available.
Set Secondary Audio Programming and Described Video
Learn more about how to turn Secondary Audio Programming and Described Video on/off and select your preferred audio language.
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