With Rogers Xfinity TV’s Cloud PVR, you can record and store up to 200 hours of HD or 4K content for up to one year! Acting as the Personal Video Recorder (PVR) of the Rogers Xfinity TV ecosystem, the TV Player acts as a standalone PVR and as a gateway for portals to communicate with the system. This article provides an overview of the TV Player PVR functionality. For more information on how to manage your Rogers Xfinity TV recordings, see Managing Rogers Xfinity TV recordings.
Cloud PVR is an enhancement to the Rogers Xfinity TV PVR. This feature allows you to access your recordings from mobile devices and computers while connected to any WiFi or mobile network via the Rogers Xfinity Stream or website. You can also download and "check-out" recordings to a mobile device to watch offline when WiFi or mobile networks aren't available. Cloud PVR is available to all Rogers Xfinity TV customers. Once you've acknowledged the terms of service (prompt on your TV screen), you can begin using the functionality.
Features of Cloud PVR include:
Access your Rogers Xfinity TV PVR recordings on mobile devices and computers.
Watch your Rogers Xfinity TV PVR recordings on the go with the Rogers Xfinity Stream app. Recorded content can be streamed anywhere within Canada.
Download and "check-out" recorded content to your mobile device using Rogers Xfinity Stream App — Download & Go.
Manage your Rogers Xfinity TV PVR storage with the Rogers Xfinity Stream app.
Before you start, here’s what you need to know about recording with Rogers Xfinity TV:
All recordings are kept in your Cloud PVR for one year, or until you reach the 200-hour limit.
Once the limit is reached, your recordings will start being automatically deleted, beginning with the oldest.
All recordings can be easily downloaded to your smartphone using the Rogers Xfinity TV app’s Download & Go feature. Learn how here.
You can also use voice commands to set recordings. Learn how here.
Press the Guide button on your Rogers Xfinity Voice Remote to open the Rogers Xfinity TV Guide.
Highlight the program you want to record.
Press the Rec button or select Record in the program's information panel.
If it’s a TV show episode, select Just This Episode to set the recording.
Press the Guide button on your Rogers Xfinity Voice Remote to open the Rogers Xfinity TV Guide.
Highlight the program you want to record.
Press the Rec button on your Rogers Xfinity Voice Remote or select Record in the program's information panel.
Select All Episodes to set the recording.
Select the options you want to customize your scheduled recording:
Record: New Episodes Only or New & Repeat Episodes
Helpful tip: Check the program’s information from the Guide to see if the episodes are labelled as “New” or “Repeat.”
Channels: (channel name), HD preferred or SD preferred
Save: Until space is needed or For 1 year
Keep: All Episodes, Only 1 Episode, Only 2 Episodes, Only 3 Episodes, Only 4 Episodes, Only 5 Episodes, Only 10 Episodes, Only 15 Episodes or Only 25 Episodes
Start: On time, 1 minute early or 2 minutes early
Stop: On time, 3 minutes late, 5 minutes late or 30 minutes late
Select Confirm when finished.
If you want to record a specific channel at a certain time, instead of a certain program, you can do so by following these steps.
Navigate in the guide to the channel that you'd like to record.
Press the left arrow button on your remote control to select the entire channel.
Press the Record button on your remote control, and choose from the following options:
Start Time: the time slot that you'd like to record.
Duration: the amount of time for which you'd like to record, from between 15 minutes and 12 hours.
Date: the date on which you'd like to record.
Save: how long you'd like to save the recording.
You can access PVR recordings on all your Rogers Xfinity TV devices at home or on mobile devices with the Rogers Xfinity Stream App.
Note: While viewing your recordings on the Rogers Xfinity Stream app, you may notice that they are temporarily unavailable via your cable box until they are "checked back in".
Press the Rogers button on your Rogers Xfinity Voice Remote to open the main menu.
Select Saved.
Select Recordings.
Select the recording you want to watch.
Press the down arrow button to open the Watch / Marked Unwatched / Playlist / Delete / Options / More Info menu.
Select Watch.
Note: You can access your recordings using your Voice Remote by simply saying "Recordings".
Note: You may notice your recording is missing from your cable box after watching it on a mobile device. This is because that recording has already been “checked out” on a mobile device. When checked out, the recording is no longer available on a Rogers Xfinity TV in your home until it is checked back in from a mobile device.
What devices are supported?
The Rogers Xfinity Stream app is currently available for iOS devices running 9.0 or higher and Android devices running 4.4 (Jelly Bean) or higher. Windows phones and tablets are currently not supported. The Rogers Xfinity TV website is accessible from PCs and Macs.
Can I watch any of my recordings on all of my TV boxes?
Yes, recordings can be viewed on all Rogers Xfinity TV Players in the home.
Is there a way to block PVR content from being played on other Rogers Xfinity TV Players in the home?
Yes, you can set Parental Controls at the device level. If a program has Parental Control Lock on it, anyone who attempts to view it'll see a restricted notice and will need to enter the PIN to watch the program.
If I accidentally delete a PVR recording, can I recover it?
Yes, deleted recordings are stored and may be recovered for up to 30 days. Learn more about how to manage PVR recordings.
How does Whole-Home scheduling change PVR scheduling?
Rogers Xfinity TV lets you manage your recording schedule and series priorities from any TV in your home.
Do I need to select a specific PVR to schedule recordings?
No. Your scheduled recordings will be spread across all of the Rogers Xfinity TV devices in your home.
How do I tell which PVR a program is recorded on?
Currently, there's no way to do this as the scheduler assigns recordings to the TV Player based on resource availability (tuner and storage).
How do I tell how much space is left on my PVRs?
You'll see a disk-full percentage on all of your Rogers Xfinity TV set-top devices. The disk full percentage is the combined usage of all of the PVRs in your home and will be shown on all your TV boxes.
How are series priority lists combined on the recording schedules?
The series priority lists from all PVRs merge into a single series priority list.
The highest series priority series on PVR-A will be the number 1 priority
The highest series priority series on PVR-B will be the number 2 priority (if you have 3 PVRs, the highest series priority series on PVR-C will be the number 3 priority) otherwise:
The second-highest priority series on PVR-A will be the number 3 priority
The second highest priority series on PVR-B will be the number 4 priority
What if I have the same series set to record on two or more PVRs?
The PVR will only keep one of the series recordings and delete the other(s). The most recently set or most recently modified series will be kept.
What if I have the same one-time recording set up on two or more PVRs?
The PVR will only keep one of the recordings, so the program is only recorded once. The most recently set or modified one-time recording will be kept.
Can I turn off Whole Home scheduling?
Rogers Xfinity TV is a Whole-Home product. Independent PVRs aren't available with Rogers Xfinity TV.
What happens if I have multiple TV Players and I return one?
When a PVR has been removed from your account, your recording schedule recalculates based on the number of remaining recording resources in your home. Keep in mind:
Some previously scheduled recordings may no longer be recorded.
The recordings that are stored on the PVR being returned will no longer be displayed in the Saved section.
