Missing a channel you're subscribed to, or one that's available for free preview? Once per day, you can use MyRogers (Shaw) to refresh your TV channels and fix those issues.
How To: Refresh your TV channels using MyRogers (Shaw)
Refresh channels on the MyRogers (Shaw) website
To refresh your TV channels using the MyRogers (Shaw) website:
- Visit rogers.com/myrogers/shaw.
- Sign in using your Username (formerly Shaw ID) and password.
- Click My Services up at the top and select TV.
- To the far right under Help & Support, click Refresh
- When asked to confirm, click Refresh.
- Wait up to 10 minutes for your channels to refresh.
Refresh channels with the MyRogers (Shaw) app
To refresh your TV channels using the MyRogers (Shaw) mobile app (Apple App Store | Google Play Store):
- Open the MyRogers (Shaw) app.
- Under TV, tap Manage TV & Rogers Xfinity TV App Devices.
- Under Troubleshoot, next to Refresh my channel listings, tap Refresh.
- When asked to confirm, tap Refresh.
- Wait up to 10 minutes for your channels to refresh.