Troubleshoot Issues Using the Ignite Health at Home App

If you’re experiencing issues launching or using the Ignite Health at Home app on Ignite TV or Ignite Streaming, follow steps to get back to streaming or playing games.

Close and Reopen the App

  1. You can close the Health at Home app by selecting Exit on the app itself.
  2. If you’re still experiencing issue, try Rebooting your Ignite Entertainment Box

If you’re still unable to launch or use the Ignite Health at Home app after rebooting your Ignite Entertainment box, please reach out to our technical support team through our Contact Us page and we’ll be happy to help!