Question 1

Is the Fireplace Channel available as part of my Rogers TV package?

Accepted Answer

As an existing Rogers customer, you can sign into your MyRogers or MyRogers (Shaw) account to view your channel lineup. To see our available channels and theme packs, visit: our TV bundles.

Question 2

Does Rogers offer the Fireplace Channel as a standalone channel or do I have to order it as part of a theme-pack?

Accepted Answer

The Fireplace (fire log) channel is part of all Rogers TV packages. To see our available channels and theme packs visit: our TV bundles.

Rogers Xfinity TV customers: To add a channel or theme pack to your package, visit: How to add channels and theme packs on Rogers Xfinity TV

Question 3

Can I subscribe to standalone channels without subscribing to a Rogers Xfinity TV package?

Accepted Answer

No. To order standalone channels, CRTC packaging rules require that customers first subscribe to a Rogers Xfinity TV package.

Question 4

What if I no longer want the Fireplace Channel as part of my Rogers TV package? How can I remove Rogers Xfinity TV channels that I don’t want or that aren’t appropriate for kids?

Accepted Answer

The Fireplace (fire log) channel is part of all Rogers TV packages. Rogers Xfinity TV channels can only be removed if you have added them to your package as a standalone channel. If the channel belongs to your Rogers Xfinity TV package’s standard channel lineup, or to a theme pack you’ve added, it can’t be removed.

If you have purchased as a standalone channel or as part of a theme pack you can remove the channel by calling us and speaking with an agent. You can login to your MyRogers or MyRogers(Shaw) account and manage your channel add-ons through the app.

You can use Parental Controls to manage access to channels. Learn more about Rogers Xfinity TV Parental Controls.

Watch the Fireplace Channel on Rogers

Frequently Asked Questions