ROGERS TERMS OF SERVICE
The following terms and conditions of service (the "Terms") govern your use of the Services. Any current Rogers document
describing the plans, features, services or products you have selected and any other document incorporated by reference
(collectively, the "Materials") together with these Terms constitute our agreement with you (the "Service Agreement").
If there is any inconsistency between the Materials and these Terms, these Terms will prevail. No sales representative,
dealer, agent, officer or employee of Rogers has the authority to change or modify these Terms, except pursuant to an official
revised version of these Terms, and you may not rely on any such change or modification. These Terms cannot be changed by you.
Throughout this document:
- us, we, our and Rogers means the Rogers entity named in the Service Agreement;
- Service or Services means any or all of the wireless services, Internet access services, phone services,
television services or other services that you subscribe to under the Service Agreement or receive from or through Rogers. With respect
to Internet access services, Rogers has joined forces with Yahoo! Inc. ("Yahoo!"), and the Rogers Internet access services and related
Yahoo! services are collectively referred to in these Terms as
Internet Services or Services generally; and
- Equipment means any device, equipment or hardware used to access the Services or used in conjunction with the Services,
including any SIM (Subscriber Identity Module) card.
Your account information may, from time to time, be disclosed to other members of the Rogers Communications Inc. organization and to
our agents and authorized dealers in order to service your account, respond to your questions and promote additional products and services
offered by members of the Rogers organization that may interest you. If you do not wish to receive offers or information from related Rogers
entities, please contact Rogers at the address set out below.
Unless otherwise specified in the Service Agreement, we may change, at any time, any charges, features, content, programming, structure or
any other aspects of the Services, as well as any term or provision of the Service Agreement, upon notice to you. If you do not accept a
change to the Services, your sole remedy is to terminate the Service Agreement and the Services provided under the Service Agreement, within
30 days of your receipt of our notice of change to the Services (unless we specify a different notice period), by providing us with advance
notice of termination pursuant to Section 31. If you do not accept a change to these Terms, your sole remedy is to retain the existing Terms
unchanged for the duration of the Commitment Period (as defined below), upon notice to us within 30 days of your receipt of our notice of
change in the Terms.
By entering into the Service Agreement, you:
- authorize Rogers to obtain information about your credit history and agree that Rogers may provide information to others about your credit experience with Rogers;
- accept all provisions of the Service Agreement, including those set forth in the Materials and these Terms;
- agree to cause all persons who use Services under your account or with your authorization to comply with the Service Agreement;
- acknowledge that the acts or omissions of all persons who use Services under your account or with your authorization will be treated for all purposes as your acts or omissions;
- acknowledge that you have received and had the opportunity to review a copy of the Service Agreement, including the Materials and these Terms;
- confirm that the information you have provided to us is up-to-date and accurate; and
- agree to notify us of any change in your information.
Charges; Account and Payment Information
- Charges will commence on the date of the initial activation of the Services or the Equipment, whichever is earlier (the "Activation Date").
- Unless otherwise agreed to by you and us, we will bill you monthly.
We may bill you, however, for a charge up to six months from the date the charge was incurred.
- You are liable for all charges to your account. Charges to your account are due and payable in full from the date of your invoice or statement. If you are paying by mail or
through a financial institution, please allow adequate time for your payment to reach us prior to the required payment date.
- If payment of an amount due on your account is not received by us by the required payment date specified by us, it will be considered a
delinquent amount and will be subject to a late payment charge of 2% per month, calculated and compounded monthly on the delinquent amount
(26.82% per year) from the date of the first invoice on which the delinquent amount appears until the date we receive such amount in full.
You agree that we can charge any unpaid and outstanding amount, including any late payment charges, on your account to your credit card,
bank account or any other payment method pre-authorized by you for payment of our charges.
- Administrative charges may be levied for administration or account processing activities in connection with your account, including as a result of the following:
- collection efforts due to non-payment or having a balance over your credit limit, including unbilled usage and pending charges, fees and adjustments;
- returned or rejected payments;
- change of any identifier (e.g., phone number); and
- the restoral of Service.
A list of such charges is available on request, or at rogers.com/charges,
and is incorporated into these Terms by reference.
- When roaming off Rogers' facilities (including voice, data and hotspot roaming), you will be responsible for all applicable Rogers charges and will be subject to
the limitations or conditions of service of the service provider of such roaming services.
- Any questions or discrepancies regarding charges must be reported to us within 90 days of the date of our invoice or other statement. Failure to
notify us within this time period will constitute your acceptance of such charges.
- Unless otherwise set out in the Materials, if you agree to subscribe to one of our plans or Services for a committed period of time
(the "Commitment Period"), you may be subject to a Device Savings Recovery Fee ("DSRF") for each Service. Any decrease in your Commitment Period
may be subject to a fee. If your Service is terminated prior to the end of the Commitment Period, you will pay us a DSRF as specified in the
Service Agreement, plus taxes.
- If you are receiving any benefit as a result of your relationship with a third party (e.g., your employer), we may verify such
relationship. If you become ineligible to receive such benefit for any reason (e.g., your employment is terminated or your employer becomes
ineligible to receive the benefit), we reserve the right to transfer your Service to an alternate Service plan, as determined by us in our
sole discretion.
- Changes to your account (e.g., price plan, features or identifiers) will not take effect until after your next billing date.
Deposit; Credit Requirements
- We may require a deposit or impose other payment or credit requirements (e.g., interim payments; mandatory pre-payments) at any time and
on such terms as determined in our sole discretion. You will not earn any interest on any deposits or other payments held by us. If your
Service is terminated, we will apply any deposits or other payments against the outstanding final balance on your account.
-
Upon notice to you, we may assign, change or remove a credit limit on your account at any time. Service may be suspended at any time to any
and all of your accounts with us if your balance, including unbilled usage and pending charges, fees and adjustments, exceeds this limit.
Recurring service charges continue to apply during any suspension of Services.
Identifiers
- You do not own any identifier (e.g., telephone, account, calling card or PIN number; e-mail, IP or Web page address; access code, etc.)
assigned to you, and we may change or remove any identifier at any time upon notice to you.
Acceptable Use
- You may not use the Services for anything other than your own personal use. You may not resell the Services, receive any charge or benefit
for the use of the Services or provide Internet access or any other feature of the Services to any third party. You may not share or transfer
your Services without our express consent.
- From time to time, we may establish policies, rules and limits (together, the "Policies") concerning use of the Services, Equipment and any
products, content, applications or services used in conjunction with the Services or Equipment. Your use of the Services is subject to these
Policies. We will provide you with notice of the Policies and of changes to the Policies. Our Acceptable Use Policy, available at
rogers.com/terms, is incorporated into these Terms by reference. In addition, when
using Yahoo! services, you may be subject to additional terms (which may be posted from time to time) applicable to such Internet Services and
which are incorporated by reference into these Terms.
- When using the Services, the Equipment or any products, content, applications or services used in conjunction with the Services or Equipment,
you must comply with all applicable laws and our Policies.We may suspend or terminate your Services, the Service Agreement and any other
agreement for services you may have with any related Rogers entity, without notice to you, if you engage in one or more of the activities
prohibited by our Policies. In addition, you may be charged for any costs incurred by us or any related Rogers entity in connection with
your breach of the terms of this Section, including costs incurred to enforce your compliance.
- We reserve the right to restrict, change, suspend or terminate your Service by any means if your access, use or connection to the Services,
Equipment or our facilities is impairing or adversely affecting our operation or the use of our Services or facilities by others.
Content
- We do not own content that you make available for inclusion on the Services (including the Internet Services). However, with respect to
content you make available for inclusion on publicly accessible areas of the Services, you grant us the following world-wide, royalty-free and
non-exclusive licenses, as applicable:
- the perpetual, irrevocable and fully sublicensable license to use, distribute, reproduce, modify, adapt, publish, translate, communicate
by telecommunication, publicly perform and publicly display content (other than photos, graphics, audio or video) you make available
throughout the publicly accessible areas of the Services, and to incorporate it into other works in any format or medium now known or later
developed with respect to content; and
- the license to use, distribute, reproduce, modify, adapt, publicly perform,publicly display and communicate by telecommunication content
on the Services solely for the purpose for which it was made available. This license exists only for as long as you include content on the
Services and terminates when you remove or we remove your content from the Services.
"Publicly accessible" areas of the Services are those areas of the Services that are intended by us to be available to the general public,
e.g., online message boards that are open to both registered members and visitors. However, publicly accessible areas of the Services do not
include portions of Services that are only accessible by registered members and services intended for private communication, including, but not
limited to, mail and instant messenger.
- We have the right, but not the obligation, to monitor or investigate any content that is transmitted using the Services or the Equipment.
We may also access or preserve content or information to comply with legal process in Canada or foreign jurisdictions, operate the Services,
ensure compliance with the Service Agreement or any Policies, or protect ourselves, our customers or the public. We reserve the right to move,
remove or refuse to post any content, information or materials, in whole or in part, that we decide are unacceptable, undesirable or in violation
of the Service Agreement.
Equipment
- Except for Equipment that you have fully paid for, all Equipment installed or provided by us remains our property and you agree that:
- you will take reasonable care with such Equipment;
- you may not sell, lease, mortgage, transfer, assign or encumber such Equipment;
- you may not re-locate such Equipment without our knowledge and permission; and
- you will return such Equipment to us at your own expense upon termination of the Services to which the Equipment related.
If such Equipment is lost, stolen or damaged or sold, leased, mortgaged, transferred, assigned, encumbered or not returned, you agree to pay
us the undiscounted retail value of such Equipment, together with any costs incurred by us in seeking possession of such Equipment.
- You authorize us and our representatives to enter or have access to your premises as necessary at mutually agreed upon times to install,
maintain, inspect, repair or remove the Equipment or to maintain, investigate, protect, modify or improve the operation of our Services or our
facilities.
- Equipment and related software may have to meet certain minimum requirements and be maintained in certain ways and in certain locations in
order to access the Services or for the proper operation of the Services (e.g., 911 services). Such requirements may be changed from time to
time at our sole discretion. Unless otherwise specified by us, you are solely responsible for updating or maintaining your Equipment and software
as necessary to meet such requirements, and you may not be entitled to customer support from us if you fail to do so.
- You must immediately notify us if your Equipment is lost, stolen or destroyed. Should you then wish to terminate your Services,
your obligations under the Service Agreement, including the DSRF, will apply.
Software
- Any software and accompanying documentation we provide to you remains our property or that of our licensors. You will take reasonable steps
to protect such software or documentation from theft, loss or damage. You must review and agree to the applicable end user license agreement
before installing or using the software or documentation. Unless otherwise provided in the applicable end user license agreement, all end user
license agreements will terminate upon termination of the Service Agreement.
No Warranties; Limitations on our Liability
- You acknowledge and understand that the Services or access to the Services, including 911 or special needs services, may not function correctly, or at all, in the following circumstances:
- if your Equipment fails, is not configured correctly or does not meet Rogers' requirements;
- in the event of a network outage or extended power failure;
- if you tamper with or, in some cases, move the Equipment; or
- following suspension or termination of your Services or account.
- Neither Rogers nor Yahoo! or their affiliates, licensors, suppliers and agents (and their respective employees, officers, directors and
representatives) are responsible or liable to you for any content, applications or services provided to you or accessible by you through the
Services, any charges incurred in connection with such content, applications or services or anything that is or can be done with such content,
applications or services even if you are billed for such content, applications or services. All such content, applications or services is
accessed or transmitted solely at your own risk.
- To the maximum extent permitted by applicable law:
-
neither Rogers nor Yahoo! guarantee or warrant the performance, availability, coverage, uninterrupted use, security, pricing
or operation of the Services, the Equipment or any products, content, applications, services, facilities, connections or networks used or
provided by us or third parties (collectively, the "Offering");
- you bear the entire risk as to the use, availability, reliability, timeliness, quality, security and performance of the Offering connections or networks; and
- neither Rogers nor Yahoo! make any express or implied representations, warranties or conditions, including warranties of title or non-infringement, or implied warranties
of merchantable quality or fitness for a particular purpose, with regard to the Offering.
All representations, warranties and conditions of any kind, express or implied, are excluded to the maximum extent permitted by
applicable law. To the maximum extent permitted by applicable law, no advice or information, whether oral or written, obtained by you from
us, or our agents, dealers or representatives, creates any term, condition, representation or warranty not expressly stated in the Service
Agreement.
You are solely responsible for the following matters:
- any access to the Equipment;
- maintaining the security and privacy of your property and your transmissions using the Services, the Equipment or our facilities or network; and
- protecting against any breaches of security or privacy or other risks involved in installing, using, maintaining or changing the Services or the Equipment.
- Unless otherwise specifically set out in the Service Agreement, to the maximum extent permitted by applicable law, neither Rogers
nor Yahoo! or any of our affiliates, licensors, suppliers and agents (or their respective employees, officers, directors and representatives)
will be liable to you or to any third party for:
- any direct, indirect, special, consequential, incidental, economic or punitive damages (including loss of profit or revenue; financial
loss; loss of business opportunities; loss, destruction or alteration of data, files or software; breach of privacy or security; personal
injury; death or any other foreseeable or unforeseeable loss, however caused) resulting or relating directly or indirectly from or relating
to the Offering or any advertisements, promotions or statements relating to any of the foregoing, even if we were negligent or were advised
of the possibility of such damages;
- the denial, restriction, blocking, disruption or inaccessibility of any Services, including 911 or special needs services, Equipment or identifiers (including telephone numbers);
- any lost, stolen, damaged or expired Equipment, identifiers, passwords, codes, benefits, discounts, rebates or credits;
- any error, omission or delay in connection with the transfer of telephone numbers to or from another telecommunications service provider or any limitation connected thereto;
- any acts or omissions of a telecommunications carrier whose facilities are used to establish connections to points that we do not serve; or
- any claims or damages resulting directly or indirectly from any claim that the use, intended use or combination of the Offering or any material
transmitted through the Services infringes the intellectual property, industrial, contractual, privacy or other rights of a third party.
These limits are in addition to any other limits on Rogers liability set out elsewhere in the Service Agreement and apply to any act
or omission of ours and our employees, officers, directors, agents and representatives, whether or not the act or omission would otherwise be a
cause of action in contract, tort or pursuant to any statute or other doctrine of law.
Confidentiality of Your Information
- Unless you provide express consent, or disclosure is required pursuant to a legal power, all information regarding you kept by us,
other than your name, address and listed telephone number, is confidential and may not be disclosed by us to anyone other than:
- you;
- a person who, in our reasonable judgment, is seeking the information as your agent;
- another telephone company, provided the information is required for the efficient and cost-effective provision of telephone service and disclosure
is made on a confidential basis, with the information to be used only for that purpose;
- a company involved in supplying you with telephone or telephone-directory-related services, provided the information is required for that purpose and
disclosure is made on a confidential basis, with the information to be used only for that purpose;
- an agent retained by us in the collection of your account or to perform other administrative functions for us, provided the information is required for and used only for that purpose;
- an agent retained by us to evaluate your creditworthiness, provided the information is required for and is to be used only for that purpose;
- a law enforcement agency whenever we have reasonable grounds to believe that you have knowingly supplied us with false or misleading information or are otherwise involved in unlawful activities; or
- a public authority or agent of a public authority if, in our reasonable judgment, it appears that there is imminent danger to life or property which could be avoided or minimized by disclosure of the information.
Express consent to disclosure may be obtained as follows:
- by written consent;
- by oral confirmation verified by an independent third party;
- by electronic confirmation through the use of a toll-free number;
- by electronic confirmation via the Internet;
- by oral consent, where an audio recording of the consent is retained by us; or
- by consent through other methods, as long as an objective documented record of your consent is created by you or by an independent third party.
Personal information collected in connection with the provision of the Services may be stored and processed in or outside Canada and may be subject to the laws of other jurisdictions.
Term; Suspension; Termination
- The term of the Service Agreement, and any applicable Commitment Period, starts on the Activation Date and shall
continue indefinitely until terminated in accordance with the provisions of the Service Agreement or applicable law.
- Unless otherwise permitted by applicable law:
- you may terminate all or any part of your Services upon no less than 30 days advance notice by contacting Rogers at the appropriate points of contact specified in these Terms; and
- Rogers may terminate all or any part of your Services upon no less than 30 days advance notice to you at your billing address.
Applicable charges continue to apply until the end of the notice period or until the Services are no longer accessible by you, whichever is
later. The transfer of your telephone number to another telecommunications service provider constitutes a termination of the applicable
Service(s); and a DSRF may apply as set out in Section 8.
- We may restrict, block, suspend or terminate any or all of your Services, including 911 service, or identifiers in any way, without notice
or liability to you, if:
- you are in breach of the Service Agreement, including non-payment of your charges or non-compliance with any Policies;
- you do not maintain Service usage within the prescribed credit limit;
- you exceed reasonable usage limits, as determined by us;
- you have given us false, misleading or outdated information;
- we reasonably suspect or determine that any of your account, identifiers, Services or Equipment is the subject of fraudulent, unlawful or
improper usage or usage that adversely affects our operations or the use of our services or facilities by others;
- you harass, threaten or abuse us or our employees or agents;
- you fraudulently or improperly seek to avoid payment to us;
- bankruptcy or insolvency proceedings are instituted by or against you;
- any account or service on which your Services depend is terminated for any reason; or
- we reasonably believe that there is an emergency or extreme circumstance that would warrant such action.
- If we restrict, suspend, block or terminate your Services:
- you must pay any amounts owing;
- we may also suspend, block or terminate, without notice or liability, your Services under any other agreement or account that you may have with us or a
related Rogers entity and any other services, accounts or agreements that are dependent on your services, accounts or agreements with us;
- your access to emergency or special needs services (e.g., 911) may also be restricted, suspended, blocked or terminated; and
- your rates for services with related Rogers companies may change in accordance with the terms of those services.
Arbitration
- To the extent permitted by applicable law, unless we agree otherwise, any claim, dispute or controversy, whether in contract
or tort, pursuant to statute or regulation, or otherwise, and whether pre-existing, present or future, arising out of or relating to the
following items will be determined by final and binding arbitration to the exclusion of the courts:
- the Service Agreement;
- the Services or Equipment;
- oral or written statements, advertisements or promotions relating to the Service Agreement, the
Services or Equipment; or
- the relationships that result from the Service Agreement.
- Where applicable, arbitration will be conducted in the Province in which you reside, on a simplified and expedited basis by
one arbitrator pursuant to the current laws and rules relating to commercial arbitration in the province or jurisdiction in which you reside on
the date of the notice. Rogers will pay all reasonable costs associated with any such arbitration.
Intellectual Property
- All trademarks, copyright, brand concepts, names, logos and designs used by us are intellectual property assets, registered or otherwise,
of, or used under license by, Rogers Communications Inc. or of one of its affiliates. All are recognized as valuable assets of their respective
owners, and may not be displayed or used by you in any manner for commercial purposes or copied in any manner for any purpose without the express
prior written permission of the Rogers Legal Department.
General
- The Service Agreement, as amended from time to time, constitutes the entire agreement between you and Rogers for the Services and supersedes
all prior agreements, written or oral, with respect to the same subject matter. The respective obligations of the entities that may be defined
as Rogers in the Service Agreement are several and not joint. If any portion of the Service Agreement is unenforceable, the remaining provisions
continue in full force. Our failure to enforce strict performance of any provision of the Service Agreement does not mean we have waived any
provision or right. Neither the course of conduct between us nor trade practice modifies any provision of the Service Agreement. The Service
Agreement enures to the benefit of and is binding on you, your heirs and your legal personal representatives and on your and Rogers' respective
successors and assigns. You may not assign or transfer the Service Agreement without our prior consent. We may assign or transfer the Service
Agreement or any of our rights or obligations hereunder without your consent. The provisions of Sections 8, 25, 26, 27, 28, 29, 31, 32, 33, 34,
35, 36, 37, 38, 45, 48 and 50 survive termination of the Service Agreement. These Terms been drawn up in the English language at the express
request of the parties. La présente convention a été rédigée en anglais à la demande expresse des parties.
Governing Law
- The Service Agreement is governed exclusively by the laws of the province in which your billing address is located, but if your billing
address is outside of Canada, the Service Agreement is governed exclusively by the laws of the province of Ontario and you submit to the
jurisdiction of the courts of Ontario. Please note that your rights and remedies may vary by province.
How to Contact Us
- To contact Rogers regarding our Services: call 1-888-ROGERS1 (1-888-764-3771) or, from your wireless phone, call *611 (it's a free call);
go online at rogers.com/contactus or write to Rogers Customer Relations Manager,
40 Weber Street East, 5th floor, Kitchener, ON N2H 6H3 or 6315 Côte de Liesse, St-Laurent, QC H4T 1E5.
- To contact Yahoo! Inc. regarding Rogers Internet Services only: write to Manager, Customer Care, Rogers Yahoo! Hi-Speed Internet, 701 First Avenue, Sunnyvale, CA, 94089, USA.
- Any notice of a claim must be given to the Rogers Legal Department, 333 Bloor Street East, Toronto, ON M4W 1G9.
- Any notice shall be deemed to have been given on the date on which it was sent by the party giving the
notice.
ADDITIONAL TERMS APPLICABLE TO WIRELESS SERVICES
911 Emergency Services Provided on a Mandatory Basis
- In respect of the provision of 911 emergency services available through our wireless Services on a
mandatory basis, we are not liable for:
- libel, slander, defamation or the infringement of copyright arising from material or messages
transmitted over our network from your property or premises or recorded by your equipment or our
equipment;
- damages arising out of your act, default, neglect or omission in the use or operation of equipment
provided by us;
- damages arising out of the transmission of material or messages over our network on your behalf,
which is in any way unlawful; or
- any act, omission or negligence of other companies or telecommunications systems when their
facilities are used in establishing connections to or from your facilities and equipment.
Except in cases where negligence on our part results in physical injury, death or damage to your property or
premises, our liability for negligence related to the provision of 911 emergency services on a mandatory
basis is limited to the greater of $20 and three times the amount, if any, you would otherwise be entitled to
receive as a refund for the provision of defective Service under the Service Agreement. However, our
liability is not limited by this Section in cases of deliberate fault, gross negligence or anticompetitive
conduct on our part or in cases of breach of contract where the breach results from our gross negligence.
Prepaid Wireless Services
- The following additional terms apply to prepaid Rogers wireless services:
- deposits into your account for prepaid Rogers wireless services are non-refundable;
- if you are entitled to a credit to your account, the credit will be valid only for a certain specified
period following the initial activation of your Equipment to prepaid Rogers wireless services;
- we will deduct a 911 Emergency Service Access Fee once per month from your account for the
provision of access to 911 service (there is no airtime charge for calls made from your wireless device
to 911); and
- if your account balance remains at zero for six consecutive months or if required payments towards
your account are not made or are returned, for any reason, your wireless identifier (e.g., telephone
number or PIN number) will be deactivated.
ADDITIONAL TERMS APPLICABLE TO INTERNET ACCESS SERVICES
Home Networking
- You acknowledge and understand that when using home networking, there are certain inherent risks (e.g.,
other users may gain access to your system or your Services and accounts). Rogers shall not be liable for
any claims or damages relating to home networking, even if the home networking application or service is
provided, installed, maintained or supported by Rogers
Portable Internet Access
- Portable Internet access service is not intended, nor supported by Rogers, for mobile use.
ADDITIONAL TERMS APPLICABLE TO HOME PHONE SERVICES
Choice of Long Distance Service Provider
- You may choose your long distance service provider from those providers that have entered into connection
arrangements with us. If you choose to receive local, but not long distance, telephone services from us, we
may provide long distance services to you prior to your activation by your chosen long distance company to
ensure continued availability of long distance services to you.
Telephone Listings and Directories
- We will make your name, address and telephone numbers available to publishers of paper and electronic
telephone directories and to providers of operator services, in accordance with legal or regulatory
requirements. However, subject to the 911 service provider exception described below, you may opt to
have your name, address and telephone number listing information omitted from these directories or
services by requesting, and paying for, an unlisted telephone number. These directories or services,
however, may receive or obtain your telephone numbers and address from a source other than us.
Furthermore, your name, address and telephone numbers will be accessible by 911 service providers, even
if you have requested, and paid for, an unlisted telephone number. We will not be liable to you or to any
third party for any error, inclusion or omission with respect to any telephone listings or directories.
Connections
- You must supply all facilities and equipment, including all wiring inside your premises, and all telephone
terminal equipment necessary to connect your facilities and equipment up to the point where the local
telephone company's facilities end and your facilities begin. It is your responsibility to reconnect your
facilities and equipment as necessary after termination of the Rogers phone services.
911 Emergency Services
- In addition to the limitations on our liability set out above, the following limitations apply to the provision
of 911 emergency services on Rogers phone Services.
In order for 911 service to function properly, you must use the adapter which forms part of the Equipment
we have provided you (the "Adaptor") and other Equipment at your service address. We will not be liable
to you or to any third party for your failure to comply with this requirement.
Rogers Home Phone Services may not function correctly, or at all, in the following circumstances:
- if your Adapter or other Equipment fails or is not configured correctly;
- in the event of a cable network outage or extended power failure;
- if you tamper with or move your Adapter or other Equipment to a location other than your service address; or
- following suspension or termination of your Service Agreement.
We will not be liable to you or to any third party for any inability to use the Rogers phone Services or to
obtain access to 911 emergency services as a result of the limitations described in this section.
ADDITIONAL TERMS APPLICABLE TO TELEVISION SERVICES
TV Equipment
- Only one television or FM receiver may be attached to any outlet. Any unauthorized attachments to the
Equipment or our cable, or interfering or tampering with the Equipment or cable or unauthorized use of our
signals, is prohibited and may constitute theft under criminal law.
- You may use the Equipment only at the service address identified on your account.
®Yahoo! is a registered trademark of Yahoo! Inc., used under license.
Trademarks of Rogers Communications Inc., used under license. © 2007