How to get an accessibility discount on your mobile phone plan
If you have an accessibility need or a disability, you may be eligible for a discount on your mobile plan.
This discount is available for most mobile plans, including 5G mobile and 5G InfiniteTM plans, and applies to the qualifying person’s mobile line.
Eligible customers get1:
- A $20 monthly discount on their mobile line,
- An extra 20 GB of data per month (voice and data plans only), and
- Voicemail-to-text feature.
Need to set up a plan? Contact our Accessibility Services team to choose one that’s right for you.
What you need to apply for the accessibility discount
To apply for the accessibility discount on your mobile plan, please make sure the account holder or authorized level 1 user has the following information ready:
- Your Rogers account number,
- The eligible person’s name,
- The eligible mobile phone number, and
- A copy of a document confirming their eligibility.
Accepted documents include:
- A disability-association membership,
- Disability tax credit or other provincial disability support documents, or
- A medical note.
The name on the document must match the name on the mobile line.
Where to apply
The account holder, or an authorized level 1 user on the account, can use the following methods to apply.
Online form (must be filled out by the primary account holder): Mobile plan accessibility discount form
Email: AccessibilityDiscount@cx.rogers.com
Subject line: Accessibility Discount: BT:2313
Mail: Customer Support Investigations Team
70 Assomption Blvd.
Moncton, NB
E1C 1A1
Fax: 1-800-219-6473