A specially designed dial pad or keypad with tactile markers that help to position your fingers when typing numbers and letters.

This feature lets you increase the size of images, words and other elements on the screen.

Adjust colour schemes to make text and symbols easier to view.

Wireless accessibility

Q: Built-in Screen reader

Text displayed on-screen can be read out loud through a speech synthesizer.

Q: Voice output or Speech-to-text functionality

Provides the ability to use menus and submenus on phones. For example, the device will read what function or feature is currently being used. This is also called text-to-speech (TTS).

Q: Voice recognition, voice control or speech commands

Interact with your device by using voice commands for dialling and accessing certain device features.

Vision solutions

We provide services and solutions that improve overall accessibility for our wireless customers with low or no vision, making it easier to stay connected.

Accessible devices and features

Many mobile phones and smart devices have built-in features or apps to help people with low or no vision.

You can also visit Wireless Accessibility to learn more about accessibility features on wireless devices.

Vision accessibility features

Magnify screen

Adjustable font sizes

Braille Reader compatibility

Audible or tactile notification

Screen contrast

Built-in Screen reader

Physical Keypads

Voice output or Speech-to-text functionality

Voice recognition, voice control or speech commands

Want to learn more about accessibility features on different platforms?

Apple accessibility featuresopens in a new window

Android accessibility featuresopens in a new window

Samsung accessibility featuresopens in a new window

Alternative bill formats

You can receive your monthly bill in several different formats at no extra charge, including:

Large font
Grade 2 Braille
A text-based version on CD

Wireless plans and add-ons

If you have an accessibility need or a disability, you might be eligible for a discounted Wireless plan.

We offer a $20 monthly discount on all our in-market plans, including Rogers Infinite_TM plans, which include Data Manager and Roam Like Home. First, contact our Accessibility Services team to choose the plan that’s right for you.

To apply for the discount, please send your name, Rogers account number, mobile phone number and a copy of your disability-association membership to our Customer Care team through either of these options:

Email: AccessibilityDiscount@rci.rogers.com

Mail: Customer Support Investigations Team

70 Assomption Blvd

Moncton NB

E1C 1A1

Fax: 1 800 219-6473

Wireless Code

Learn about the CRTC Wireless Code and your rights as a Canadian wireless customer.

Service and device trial period for customers with disabilities

Customers with disabilities are eligible for an extended trial period for their Wireless service (30 days). Devices can be returned within 30 days from the date of purchase.