If you have accessibility needs, we provide a number of different services that can help.
Products, services and solutions
The Rogers Accessibility Services Group is dedicated to addressing our customers’ individual accessibility needs. Contact us by any of these methods:
Or call from your Rogers device *AID (243)
- Mon-Sun: 9am to 10pm
Your feedback can help
Rogers Communications is committed to building a more inclusive and accessible experience for all our brands including Rogers, Fido, chatr Mobile, Cityfone and Rogers Media.
We welcome your feedback as it will help us create an accessibility plan related to the Accessible Canada Act. Rogers’ Vice President, Customer Care, Experience and Planning is responsible for receiving accessibility feedback.
The accessibility feedback process is available in alternative formats. When requesting, kindly specify if you need print, large print, braille, audio format or electronic format.
To provide feedback or request an alternative format, please reach out to us by email, phone, or mail.
We will acknowledge all feedback unless it is anonymous. Anonymous feedback can be provided by phone or mail.