Accessibility Services

If you have accessibility needs, we provide a number of different services that can help.

Hearing or Speech

Vision Solutions

Physical (Mobility & Dexterity)

Helpful Resources

Learn about the Canadian Wireless Public Alerting (WPA) system by watching this series of videos presented in American Sign Language (ASL)

Learn about the CRTC Wireless Code and your rights as a Canadian wireless customer. A series of videos describing common terminology, presented in ASL with English captions and an audio voiceover are available here.

Learn about the CRTC Internet Code and your rights as a Canadian internet customer. A series of videos describing common terminology, presented in ASL with English captions and an audio voiceover are available here.  

Contact Us

The Rogers Accessibility Services Group is dedicated to addressing our customers’ individual accessibility needs. Contact us by any of these methods:

Aid Hotline

Or call from your Rogers device *AID (243)

  • Mon-Sun: 9am to 10pm

Social Media

  • Available 24/7

Social Media

  • Available 24/7

TTY Message Relay Service

Ask the TTY operator to connect the call to the Aid hotline at 1 877 508-1760