Delivering connectivity against the clock

Netflash Internet Solutions understands that reliable connectivity is crucial—whether for businesses that rely on seamless operations or individuals who need uninterrupted service. With over 20 years of experience, they take a holistic approach to networking, designing solutions that provide quality, affordability, and security. 

Netflash recently faced a situation where timing was everything. A critical circuit installation had to be completed under tight deadlines to ensure uninterrupted service for their operations. They needed a partner who could act quickly and efficiently. That’s where Rogers Wholesale came in. 

The process started as soon as Netflash submitted the signed contract. Within days, the Rogers Wholesale planning team reached out to schedule a site visit—setting the tone for the swift coordination that followed. Despite scheduling challenges, the site visit was arranged promptly, and within 20 minutes of arriving, the team identified both the cross-connect location and demarcation point, ensuring the project could move forward without delay. 

Understanding the urgency, Rogers Wholesale worked within Netflash’s timeline, prioritizing the completion of necessary street work ahead of the holiday construction embargo. Given the complexity of the installation, getting the circuit operational before the holidays would be a challenge. Still, the team remained committed to making it happen. 

"Rogers delivered what felt like a Holiday miracle—installing our final fibre circuit of 2024 in just six business days instead of the expected 28! From the moment we signed the contract, the team moved with incredible speed and precision. Planning was underway within days, and before we knew it, the circuit was live. 

This was no fluke—it was a testament to a team that truly understands the importance of reliability and fast response times. From order processing to design work and execution, every step was handled with efficiency and excellence. Their commitment made this an unparalleled installation experience. 

Thank you for making this happen!" - Operations, Netflash Internet Solutions

Then, in a moment that exceeded expectations, Netflash received an unexpected update—an installation team had been dispatched to begin the final setup. The turnaround was so quick that key details such as IP address assignments and billing system entries were still in progress. Yet, thanks to seamless execution, the team moved ahead without interruption. 

This experience reinforced the power of strong collaboration. By working together, Netflash and Rogers Wholesale ensured the timely delivery of an essential connectivity solution, helping them continue to serve their customers without disruption. When speed and reliability mattered most, Rogers had the right team in place to get the job done.