- Assuming optimal network, equipment and customer device conditions. See Rogers Business Acceptable Use Policy at rogers.com/terms. An Ethernet connection and/or additional connections are required to reach total maximum symmetrical speeds for Rogers Dedicated Internet.
- Offer available to new, on-net customers for a limited time where technology/access permits to commercial addresses in Ontario, New Brunswick, and Newfoundland activating a 3-yr Business Internet or Advantage WiFi plan of 1 Gbps download speed or above. See Rogers Business Acceptable Use Policy (see rogers.com/terms).
Additional fees. A one-time $99.99 installation fee applies for Business Internet and Advantage WiFi. Taxes extra. In month 37, the then current price will apply.
Cancellation. An early cancellation fee (“ECF”) applies of a maximum $20/month per product for each outstanding month in the term. No ECF charged for partial months.
Pricing and auto-renewal. Rate shown is subject to an annual increase, no more than once per year during the term, of up to $10/mo per service consistent with the customers’ contract terms. Following the expiration of the term, as detailed in the contract terms, services will automatically renew for the same period unless cancelled 30- days in advance of the renewal. Early cancellation fees apply as per contract terms.
- You are eligible for the 99% Uptime Guarantee if you are a Rogers Business customer and subscribe to both (i) Rogers Business Internet 1 Gbps and above, or Advantage WiFi on a 3-year or 5-year term, and (ii) Wireless Backup. You may cancel your internet service (Rogers Business Internet or Advantage Wi-Fi) and your Wireless Backup services, without early termination fees for those services, in the event there is an outage(s) which impacts both of your services simultaneously for a total of 4 hours or more within a consecutive 30-day period. If you suspect there is an outage, you must contact Rogers Business Technical Services at 1-866-727-2141 to open a ticket. Rogers will consider the outage as resolved once at least one of your services is restored and your ticket has been closed. Your right of termination will lapse if not exercised within thirty days after the measurement period. The following will not be considered an outage for the purpose of this guarantee: (i) downtime attributed to emergency or scheduled maintenance, (ii) 3rd party network access failures or interruptions, (iii) the acts or omissions of yourself of your agents/end-users (including configuration, misuse or failure of equipment and power outages) or (iv) force majeure events.
- Bill credit will appear on your first or second invoice and will be removed if services are cancelled within the first 30 days.
*Claims based on winning National Overall Experience awards for Download Speed, Reliability Experience, and Consistent Quality, and a joint win for Video Experience. Opensignal Awards - Canada: Fixed Broadband Experience Report Mar 2025, based on independent analysis of fixed broadband measurements recorded during the period Oct 01 - Dec 29, 2024 © 2025 Opensignal Limited
