Drive productivity and help reduce costs while improving each customer’s experience.
Rogers UnisonTM delivers professional voice calling alongside a full range of messaging, collaboration and conferencing features—keeping you productive and connected to your customers regardless your device or location.
Click play to find out more.
Features of Rogers Unison
By moving on-site infrastructure into the cloud, Rogers Unison helps you reduce maintenance, administration and cost. All while enjoying superior collaboration and a full suite of business phone features on your devices of choice: desk phone, smart phones, tablets, laptops or even PCs.
Calling and Collaboration
Keep your team connected and productive with advanced, intuitive features for your end users
- Audio and Video Calling: enhance collaboration when you can’t be face-to-face
- Enhanced Conferencing: schedule multi-party conference calls with screen and document sharing options
- Instant messaging: send and receive IMs and get presence status across all device types, just as you would with a smartphone application
- Simultaneous Ring: catch every call and stay connected on the devices you choose; calls ring every device
- Dual Persona: set up multiple numbers to ring the device(s) of a single user
- Voicemail to Email: get an audio file sent directly to your email; give co-workers access so files never languish unheard
- Advanced call management: seamlessly move calls between your devices (i.e., from a mobile phone to a softphone); make or transfer calls to coworkers with extension dialing—even from a mobile phone
Company-wide features
With Rogers Unison, you get the business features you expect, but not the equipment and hassle you’d rather do without
- Auto Attendant: greet and direct your callers to the person who can best address their needs
- Hunt Groups: minimize customer hold time, and ensure callers consistently reach someone live
- Company Name/Number: set a single company name and company telephone number as the outbound calling display for some or all users
- Business Directory Listing: be more searchable online and help create a local presence—even with no store or office in the area
- Team Voicemail: return customer calls faster and more effectively with a common voicemail inbox that also works with Auto Attendant and Hunt Groups
- Music on Hold: play recorded music to callers on hold
- Microsoft Teams plugin: make outgoing calls using Rogers Unison from your Microsoft Teams dashboard
