Rogers Unison_TM

Features of Rogers Unison

By moving on-site infrastructure into the cloud, Rogers Unison helps you reduce maintenance, administration and cost. All while enjoying superior collaboration and a full suite of business phone features on your devices of choice: desk phone, smart phones, tablets, laptops or even PCs.

Calling and Collaboration

Keep your team connected and productive with advanced, intuitive features for your end users

• Audio and Video Calling: enhance collaboration when you can’t be face-to-face
• Enhanced Conferencing: schedule multi-party conference calls with screen and document sharing options
• Instant messaging: send and receive IMs and get presence status across all device types, just as you would with a smartphone application
• Simultaneous Ring: catch every call and stay connected on the devices you choose; calls ring every device
• Dual Persona: set up multiple numbers to ring the device(s) of a single user
• Voicemail to Email: get an audio file sent directly to your email; give co-workers access so files never languish unheard
• Advanced call management: seamlessly move calls between your devices (i.e., from a mobile phone to a softphone); make or transfer calls to coworkers with extension dialing—even from a mobile phone

Company-wide features

With Rogers Unison, you get the business features you expect, but not the equipment and hassle you’d rather do without

• Auto Attendant: greet and direct your callers to the person who can best address their needs
• Hunt Groups: minimize customer hold time, and ensure callers consistently reach someone live
• Company Name/Number: set a single company name and company telephone number as the outbound calling display for some or all users
• Business Directory Listing: be more searchable online and help create a local presence—even with no store or office in the area
• Team Voicemail: return customer calls faster and more effectively with a common voicemail inbox that also works with Auto Attendant and Hunt Groups
• Music on Hold: play recorded music to callers on hold
• Microsoft Teams plugin: make outgoing calls using Rogers Unison from your Microsoft Teams dashboard