FAQs about satellite-to-mobile roaming
Get answers about Rogers satellite-to-mobile roaming in the US. Learn about coverage, compatibilities, how to stay connected and more.
Check if your phone is satellite-ready
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Satellite-to-mobile roaming lets you connect to satellites in the US to stay connected in areas where cell towers don’t reach. It’s included with plans that include US roaming or with these roaming options:
- US Roam Like Home Daily
- US Travel Pass
- U.S., Mexico & Caribbean + Cruises (U.S. only)
- U.S., International + Cruises (U.S. only)
- International Travel Pass (U.S. only)
Currently, satellite-to-mobile roaming coverage is available in the US only. Visit this page to view the exact satellite coverage areas.
Satellite-to-mobile roaming supports text messaging, text-to-911, emergency location sharing, and public alerts via satellite. Plus, select compatible devices may access satellite-ready-apps, including:
- Google Maps
- Messenger
- AccuWeather
- X
- CalTopo
- onX
- AllTrails
To make sure you have optimal connection via satellite, you must be outdoors with an unobstructed view of the sky.
Roaming using traditional cell towers lets you use talk, text and use data.
Satellite-to-mobile roaming lets you use messaging and satellite-ready apps in areas where traditional cell towers don’t reach. Voice calls, web browsing and streaming are currently unavailable.
Customers roaming in the US in select locations can text emergency services when connected via satellite. Response times may vary depending on location, environmental factors and available resources.Here’s how you send a text using satellite-to-mobile roaming during an emergency:
- Compose a new message and enter 911 in the recipient To field. Select 911 from the prompt.
- Select Enter to connect with an emergency relay agent.
- In your first text message, include:
- Your full name
- Mobile phone number
- If possible, include other important details like a description of the emergency, medical information, an alternate contact name and number, remaining battery life, location information (e.g. GPS coordinates, landmarks) etc.
- Don't include other recipients or attachments (e.g. photos, emojis or videos) in your message.
- For users on iPhone 14 or later, you’ll be presented with an Emergency SOS via satellite prompt after entering 911 in the recipient To field.
- Once you send the text, your device will automatically attempt to share your location with our relay center to help first responders locate you quickly. Check here if your device has this feature.
- To continue using Apple’s Emergency SOS via satellite, follow the prompts to connect to Apple’s Emergency SOS via satellite. Your name, number, location, and remaining battery percentage will be automatically shared with emergency responders.
- If you want to stay connected to satellite-to-mobile roaming service, do not select the prompt. Instead, select Return on the keypad to continue using Rogers' satellite roaming service.
Yes, it uses your mobile plan’s text and data allotment.
If you have a compatible phone, you’ll know you’re roaming if T-Mobile SpaceX | Rogers or T-Mobile SpaceX SAT appears where the Rogers network name usually is.
Restart your phone after connecting to satellite to make sure it’s configured with the network.
Satellite-to-mobile roaming is included with plans that include US roaming or the following roaming options at no extra cost:
- US Roam Like Home Daily
- US Travel Pass
- US, Mexico & Caribbean + Cruises (U.S. only)
- US, International + Cruises (U.S. only)
- International Travel Pass (U.S. only)
To turn off satellite-to-mobile service roaming on your iPhone:
- Open the Settings app
- Select Cellular, and then Cellular Data Options. If you have a dual SIM, select your carrier or phone number.
- Select Satellite, and then turn the switch off.
Satellite-to-mobile service and Apple’s satellite features work together. When you’re roaming in areas without traditional cell towers, your compatible iPhone will automatically connect to a roaming partner’s satellite service. If that isn’t available, your iPhone will prompt you to connect to Apple’s satellite features.
For more information about this service, visit apple.com
On the usage section of your bill, items with SR on it means the service was used with satellite-to-mobile roaming.
Satellite-to-mobile roaming lets you use satellite-to-mobile services in select areas in the US where traditional cell towers don’t reach. It’s included with plans that include US roaming or with these roaming options:
- US Roam Like Home Daily
- US Travel Pass
- US, Mexico & Caribbean + Cruises (U.S. only)
- US, International + Cruises (U.S. only)
- International Travel Pass (U.S. only)
Satellite-to-mobile roaming supports text messaging, text-to-911, emergency location sharing, and public alerts via satellite. Plus, select compatible devices may access satellite-ready-apps, including:
- Google Maps
- Messenger
- Accuweather
- X
- CalTopo
- OnX
- All Trails
Satellite-to-mobile roaming lets you use satellite-to-mobile services in select areas in the US where traditional cell towers don’t reach. The following Cruise Travel Passes include satellite-to-mobile roaming:
- U.S., Mexico & Caribbean + Cruises
- U.S., International + Cruises
No. Currently, satellite-to-mobile roaming is only included with plans that include US roaming or these roaming options:
- US Roam Like Home Daily
- US Travel Pass
- U.S., Mexico & Caribbean + Cruises (U.S. only)
- U.S., International + Cruises (U.S. only)
- International Travel Pass (U.S. only)