Unable to send or receive text messages on Rogers Business mobile
If you are unable to send or receive text messages through the Rogers Wireless network, try these steps:
- Confirm if anything is working:
- If you're unable to receive messages, check if you're able to send messages.
- If you're unable to send messages, check if you're able to receive messages.
- If you’re just unable to send text messages, check if you’re entering the number correctly.
- Also confirm the Short Message Service Centre (SMSC) number is correctly programmed in the device settings.
- If you can't send or receive text messages, place a test call to confirm you’re in an area with sufficient network coverage.
- If you’re unable to successfully place a test call, there may be a device, SIM card, or network outage in the area.
- Confirm if you’re not able to send or receive text messages from a specific contact or all contacts.
- If you’re experiencing the issue with a specific contact, it may be an issue from the recipient’s side.