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Helping Canadians Connect
Rogers Connected for Success
This program offers high-speed, low-cost Ignite Internet, TV bundles and Mobile services to those receiving eligible provincial income support, disability benefits, seniors receiving the federal Guaranteed Income Supplement, or rent-geared-to-income tenants of non-profit housing partner organizations.
Services and plans
We offer standalone Ignite Internet, Ignite TV bundles and Mobile plans.
Ignite Internet 25
Comes with: - Up to 25 Mbps download speed1
- Up to 5 Mbps upload speed1
- Unlimited usage
- WiFi modem rental included
Great for: - 1 to 3 devices
- Emailing and browsing online
Package features: - No activation or installation fees
Ignite Internet 50
Comes with: - Up to 50 Mbps download speed1
- Up to 10 Mbps upload speed1
- Unlimited usage
- WiFi modem rental included
Great for: - 3 to 5 devices
- Sharing and posting online
Package features: - No activation or installation fees
Ignite Internet 150
Comes with: - Up to 150 Mbps download speed1
- Up to 30 Mbps upload speed1
- Unlimited usage
- WiFi modem rental included
Great for: - 8 to 11 devices
- Streaming and gaming online
Package features: - No activation or installation fees
Fibre-powered internet
Delivering our most reliable and fastest internet!
The ultimate WiFi experience
With superior home WiFi coverage and speed, backed by our WiFi Satisfaction Guarantee.
Have questions?
Rogers Connected for Success (CFS) offers high-speed, low-cost internet, TV bundles and mobile plans to eligible individuals and families on social assistance programs in some provinces.
We will review and respond to all applications within 2 weeks.
Once approved, you will receive a call and a follow up e-mail from us. In case we are unable to reach you, the email will contain an interaction ID along with the telephone number of our dedicated Rogers Connected for Success team.
First, please confirm that you have not received an e-mail from “Rogers Connected for Success” with an update on your application status. If you cannot find the email in your inbox, please check your spam or junk mail folder, otherwise, please e-mail us for an update on your application.
Documentation will be used for eligibility validation only and then deleted or shredded within 30 days. Rogers will be recording your name, mailing address, email, and phone number.
*Taxes extra. Offer(s) available to eligible new or existing Connected for Success customers where access/technology permits, receiving income or disability support, the federal guaranteed income supplement or qualifying for rent-geared-to-income housing where technology/access permits. Subject to change without notice. Proof of Assistance is required to determine program eligibility, which then must be resubmitted by existing customers once every two (2) years to confirm ongoing eligibility. Data usage subject to Rogers Terms of Service and Acceptable Use Policy (see rogers.com/terms for more details).
1. Assuming optimal network, equipment and customer device conditions. The times and usage amounts specified are approximations based on maximum theoretical speeds and file size estimates and will vary depending on size and quality of content.
2. Access to Ignite HomeConnect requires Ignite Internet from Rogers, the Ignite WiFi Gateway modem, a MyRogers account and a compatible iOS or Android device.
3. When enabled in the Ignite HomeConnect app, Advanced Security helps reduce the risk of connected devices accessing known sources of malware, spyware, bots, phishing as well and unauthorized or suspicious access attempts while connected to your home WiFi network. Advanced Security does not guarantee protection from all online threats and this feature may experience disruption, inaccurate results and other limitations impacting performance. View FAQs about Advanced Security to learn more, including how to disable it to access blocked websites
4. Available Flex channels vary by bundle. HDMI compatible TV required. Limit of 10 Ignite TV boxes per account.
5. 0% APR on approved credit with a financing agreement (FA) and a Rogers Infinite plan or 5G mobile plan. A down payment may be required based on our evaluation of your credit. FA based on full price plus applicable taxes (excluding promo credits, if applicable, which are applied monthly on your bill for as long as your FA is in place); if your FA is terminated your outstanding financing balance becomes due. If your mobile plan is cancelled, the outstanding financing balance becomes due. The promo credit (if applicable) will end in both cases.
6. Rogers 5G Mobile plan with no data overage include high-speed data up to the amount included in your plan on the Rogers network, extended coverage areas within Canada, and Roam Like Home destinations (see rogers.com/roamlikehome). Once you have reached the high-speed data allotment of your plan, you will continue to have access to data services with no overage at a reduced speed of up to 256 kilobits per second (for both upload and download) until the end of your current billing cycle. Even applications that do not require high bandwidth (such as basic messaging and location-based services) may be affected by this speed reduction. Applications that will likely be significantly affected by this speed reduction are those that demand higher bandwidths (for example browsing and video streaming). We will send you a text message when you are close to reaching your monthly high-speed data allotment at no additional charge, with the option to purchase a Speed Pass to add more high-speed data to your plan. 5G/5G+network access requires a compatible device and a 5G SIM card in a covered area (see rogers.com/coverage). Plan requires registration for online billing. In all cases, usage is subject to the Rogers Terms of Service, Acceptable Use Policy, and Network Management Policy.
7. On the Rogers Network or in an Extended Coverage area excluding calls made through Call Forwarding, Video calling or similar services. Compatible device required. Includes unlimited text/picture/video messages sent from Canada to a Canadian mobile number and received texts from anywhere. Sent/received premium texts (alerts, messages related to content and promotions), sent international texts and sent/received picture/video messages (as applicable) while roaming are not included and charged at applicable rates.
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Non-profit Housing Partners
We partner with over 425 non-profit housing organizations across Canada to help Canadians connect.
Contact us
Rogers Connected for Success Customer Service