How to get it

Pour l'obtenir

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
More

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
Less

If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off.

How to disable compatibility view

  1. Open Internet Explorer.
  2. Click on the Tools menu (you may have to press Alt to bring up the menu).
  3. If the Compatibility View box is checked, click to remove checkmark.
  4. Click Tools again.
  5. Select Compatibility View Settings.
    • Make sure "rogers.com" is not listed under "Websites you've added to Compatibility View."
  6. Close and reopen Internet Explorer.
  7. Go to rogers.com.

Moves Concierge

Enter postal code Please enter a valid Postal Code

Why a Moves ConciergeTM specialist helps make moving easier.

Dedicated help for your move

From transferring services to customizing plans to scheduling reminders and coordinating home installation, we’ll take care of all the details for you.

There when you need it

We’re here for you 7 days a week with newly extended hours, to answer your questions and ensure that this is one part of your move you don’t have to worry about.

Leave the set up to us

Our team of professionals will install your home services and make sure you’re comfortable with everything. We’ll also send you notifications and real-time updates on your technician’s arrival.

Plan your move with us

We can help you find the right services for your new home and ensure everything is organized before moving day.

Ask your Rogers Moves ConciergeTM about how to:

Get Ignite TVTM – the next generation of TV, powered by Ignite InternetTM

Image of Ignite TV, Rogers’ IPTV service

Get a free Smart Door Lock when you sign up for Smart Home Monitoring*

Image of a Rogers Smart Door Lock

Look who’s made the move with us

/cms/rogers/page-specific/support/moving-your-services/images/test-img.png Tech vlogger Karl Conrad makes his move with Rogers Moves Concierge! https://www.youtube.com/embed/qiRQKSiyZK4 Karl Conrad stays connected with Moves Concierge <p>Toronto-based tech guru and avid vlogger, Karl Conrad, moves his long-time YouTube studio into a brand new space. But he doesn&rsquo;t skip a beat on uploading new videos to his popular channel &ndash; all thanks to Rogers Moves Concierge.</p> Read more about Karl’s move > https://connected.rogers.com/lifestyle/posts/moving-tips-from-tech-vlogger-karl-conrad-22301975 rogers/support/moving-your-services on false false component.video [SM_USERDN] = [] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Accept-Encoding] = [gzip] [True-Client-IP] = [54.235.55.253] [X-dynaTrace] = [FW1;1970801308;-1568578702;547961874;2;-1568578702;547961874;3] [SM_SDOMAIN] = [.rogers.com] [SM_AUTHTYPE] = [Not Protected] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [54.235.55.253, 23.15.7.198] [X-dynaTrace-Application] = [Rogers.com] [Cookie] = [dtCookie=B4887FCFF6E273FCABB57268A7125E6A; TLTSID=6B72392637C310371428CDDB5C60E699; TLTUID=6B72392637C310371428CDDB5C60E699] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.rogers.com] [Pragma] = [no-cache] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [1250306868] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-Forwarded-For] = [54.235.55.253, 23.15.7.198] [SM_TRANSACTIONID] = [0000000000000000000000001270090a-7135-5c71d847-38dfa700-5a5c340c7f0b] [SM_USER] = [] support/moving-your-services on B4887FCFF6E273FCABB57268A7125E6A 6B72392637C310371428CDDB5C60E699 6B72392637C310371428CDDB5C60E699

Karl Conrad stays connected with Moves Concierge

Toronto-based tech guru and avid vlogger, Karl Conrad, moves his long-time YouTube studio into a brand new space. But he doesn’t skip a beat on uploading new videos to his popular channel – all thanks to Rogers Moves Concierge.

Moving timeline

See how your Moves Concierge specialist will be with you during every stage of your move.

Get in touch with us

When you contact us about your upcoming move, you’ll be assigned a dedicated specialist who will see what services are available and coordinate the installation details for you.

Keep us updated

If you need to change your installation date and time, or you have questions about moving your services, please let your Rogers Moves Concierge know.

3-5 days before installation

Before services are installed, your Moves Concierge will call to confirm your appointment and check that all the necessary equipment is there so that the installation runs as smoothly as possible.

3-5 days after installation

Your Moves Concierge specialist will follow up with you to ensure that the installation was completed and review the services that were installed.

Service check-in

We’ll follow up with you one final time, based on your billing cycle, to go over the latest invoice with you and answer any questions you may have.

You may also find these articles on moving helpful