Moving?

Moving can be stressful. Rogers helps ease some of that stress with support from our Customer Care team, who are here to assist you every step of the way.

Rogers Xfinity offers reliable and secure home internet accompanied by easy, powerful tools to help personalize your connected home experience. With our WiFi Promise, you’ll have strong home WiFi you can depend on to power all your devices.

Visit our Rogers Xfinity Internet and Rogers Xfinity TV pages to learn more about what these services have to offer!

Simply contact us to schedule your move!

You can call us at 1-888-764-3771:
Mon-Sat: 9 a.m. - 7 p.m.
Sun: Closed

Our specialists will be there to support you every step of the way and answer questions you may have throughout your move.

Depending on your current service, you may be able to keep the same services and bring your equipment with you, or upgrade your service and schedule an installation appointment.

If you need to return your equipment, follow these steps to send them back (free of charge) through Canada Post.

Please notify us about 2 weeks prior to your move to ensure we can arrange an appointment that works best for your schedule. If you qualify for self-installation, you can get started as soon as you move in

Rest assured that you will not be billed for those days in between. Note that if you have a rogers.com email address, you will not have access to your email address until your services are connected at your new home.