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Nokia WiFi app features

The Nokia WiFi app provides you with all the features you need to easily manage your home network. Use this mobile app to gain insight into coverage around your home, your Wi-Fi speed, set up family profiles, avoid disruptions and more.

Check Network Health

You can use the Nokia WiFi Mobile app to check the overall status of your home network. If required, the app will provide you with recommendations to improve your WiFi performance. 

From the Home Screen, tap ‘Check’ on the Network Health Check Card. The app will check the health of your home network and display the health status.

One of the following messages will be displayed: 

  • Network is healthy: Home coverage is good, and all devices are stable. No action is needed. 
  • Extend network coverage: Some devices on your home network aren’t receiving a good WiFi connection. You can tap ‘Tip details’ to view recommendations on how to improve network coverage to these devices. 
  • Improve the connection of a device: Your Wi-Fi connectivity is unstable. Resolve this issue by: 
    • tapping ‘Tip details’ to view recommendations on how to improve the connection.

Enable Guest Network

By enabling this feature, guests can use your internet without requiring your WiFi name and password.

Note: Guest Network is disabled by default.

1. Create Guest Network

  • From the home screen, enable feature by toggling the button on the ‘Guest Network’
  • Click continue to proceed to network settings
  • Tap Name my new network
  • Select access type (Open or Password), then tap next
  • Name your Guest Network and click save.

Note: Once you save your changes, your entire network will go down for two minutes.

2. Share your Guest Network

Share your Guest Network details via SMS, email and other options in the share sheet.

  • Click the Share icon below the guest network name
  • Select how you'd like to share details of your Guest Network.
  • Your guests will receive details of the network through the shared method.

3. Disable your Guest Network

  • From the home screen, tap the toggle button next to the Guest Network.

Note: Once you disable the Guest Network, your entire network will go down for two minutes.

Setting up parental controls

Set up profiles to manage internet access, block websites, set schedules, group devices and more.

Requirements

  • Sign in through the mobile app with a Nokia WiFi account, available on some setups, or use the login details from the sticker on your gateway.
  • You can’t set up profiles in bridge mode.
  • You can create up to 64 groups and each group can have up to 254 devices.

How to set up a profile

  1. Select Profiles in the bottom menu of your home screen.
  2. Select Create New to add a profile for the first time or select Add Family Profile to add additional profiles.
  3. Give your profile a name and select the devices you want to add.
    • All devices are added to the Home Profile by default. Devices can only belong to one profile at a time.

How to add or remove devices

  1. Open a profile and select Assigned Devices to view what devices are currently assigned to the profile.
  2. Select the pencil icon to edit. 
  3. Select devices to add or deselect to remove.
  4. Select the check mark icon to save changes. 

How to set up a schedule

Schedules automatically block internet access during specific times.

  1. Select Schedules and select Create Schedule or select the + icon to add another schedule.
  2. Enter a name for your schedule such as “Homework” or “Dinner”. 
  3. Select the Start Time, End Time and Days of the week.
  4. Select the check mark icon to save your updates.
    • The schedule will be listed in Schedules and will be automatically applied.
  5. To edit or delete a schedule, select the schedule and select edit or delete.

How to set a Bedtime

You can set up a bedtime for a profile to block internet access during specific times.

  1. Select Bedtime.
  2. Select the bedtime, set the time and select Done. Internet access will be turned off at this time.
  3. To edit your bedtime, select the icon. You can also:
    • Select Edit Bedtime to modify the days and time and select the check mark icon to save the changes.
    • Select Delete Bedtime to delete your bedtime. If you want to restore your bedtime, select Undo.

How to block websites

Prevent access to specific websites for all devices in a profile.

  1. Turn Blocking on.
  2. Select the icon, enter the website URL and select the check mark icon to save. The website will be added to Blocked Websites.
    • Make sure you enter the entire URL of the website you want to block. For example, include “https://” at the beginning of the URL.
    • The website might be reachable for a few minutes due to your browser’s cache settings.
  3. To edit or delete, select the  icon and select:
    • Select Edit website to modify the website URL and select the check mark icon to save the changes.
    • Select Delete Bedtime to delete your bedtime. If you want to restore your bedtime, select Undo.

How to edit or delete profiles

  1. Select the icon on the Profile screen to open the menu.
  2. Select Edit Profile or Delete Profile.

Edit or Delete Your Wi-Fi Network (SSID)

1. Edit Wi-Fi Network

  • Open the Nokia Wi-Fi app. 
  • Tap the Wi-fi network you would like to edit from the home screen. 
  • Tap the Edit icon to edit the Wi-Fi network. 
  • A Warning message will appear, hit Continue
  • Enter your new Wi-Fi name and password.
  • Tap check mark to save your changes. 

Note: You can also change your Wi-fi name and password by selecting “Settings” on the bottom of the home screen then the Wi-fi network you would like to edit. 

2. Delete a Wi-Fi Network

  • Tap the Wi-Fi network you would like to delete from the home screen. 
  • Tap Edit icon. 
  • Tap Delete
  • A Warning message will appear, tap Delete again. 

Share Your Personal Wi-Fi Network

To easily allow others to join your home network, the Nokia Mobile app allows you to share your network name and password via SMS, email, or other options. 

  • From the home network card, tap the Share icon.
    • You can also tap on the card, wait for the screen to load and tap the Share icon.
  • Select the sharing mode (SMS, email, or other).