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Turn Bandsteering on and off for the Ignite WiFi Gateway modem

If you are a Rogers Together With Shaw customer, visit our website for support with our services. 

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Bandsteering is enabled by default on the Ignite WiFi Gateway modem. This helps ensure your devices automatically connect to the WiFi network with the strongest signal.

If you want to check that bandsteering is still turned on, you can use Ignite HomeConnectTM.

Keep in mind:If you have WiFi Pods, you won't see your 2.4 GHz and 5 GHz WiFi networks listed separately. Pods require that you only have one WiFi network name and password so that all your devices can seamlessly connect to the network that will provide the best WiFi signal at any given time.

Using Ignite HomeConnect

  1. Sign in to the Ignite HomeConnect app using your MyRogers username and password.
  2. Select WiFi then, WiFi details.
  3. Select Edit WiFi settings.
  4. Confirm whether or not Use different names and passwords for 2.4 GHz and 5 GHz WiFi box is checked. 
    • If it is not checked, then Bandsteering is already turned on. 
    • If it is checked:
      1. Uncheck the box.
      2. Update your WiFi Name and Wifi Password. 
      3. Select Apply Changes to turn Bandsteering on.