Q: What makes Rogers Xfinity Advanced Security different?

Advanced Security 1 offers network-level protection for all connected devices, blocking detected cyber threats at the gateway. It covers devices that may not be able to download traditional antivirus software and comes included with Rogers Xfinity Internet packages.

Question 1

Does Rogers offer fibre home internet in Ottawa?

Accepted Answer

Yes, Rogers provides fibre internet using a combination of fibre-optic cables to the neighbourhood and high-capacity coax cables to your home.

Question 2

How does Rogers compare to other providers in terms of speed and availability in Ottawa?

Accepted Answer

Rogers Xfinity Internet (formerly Ignite Internet) offers download speeds of up to 1.5 Gbps². In certain neighbourhoods, we offer fibre-powered-to-the-home with speeds of up to 8 Gigabits per second, the fastest in Canada.

Question 3

How can I check if fibre-powered-to-the-home is available for my address in Ottawa?

Accepted Answer

Visit rogers.com/internet to check available services for your address. When fibre-powered-to-the-home becomes available in your area, internet packages with symmetrical speeds will be displayed automatically.

Question 4

What makes Rogers Xfinity Advanced Security different?

Accepted Answer

Advanced Security¹ offers network-level protection for all connected devices, blocking detected cyber threats at the gateway. It covers devices that may not be able to download traditional antivirus software and comes included with Rogers Xfinity Internet packages.

Question 5

Which services are backed by the WiFi Satisfaction Guarantee?

Accepted Answer

Our Rogers Xfinity Internet packages and bundles featuring the Rogers Xfinity WiFi Gateway modem are backed by the WiFi Satisfaction Guarantee.

Question 6

How does the WiFi Satisfaction Guarantee deliver powerful WiFi?

Accepted Answer

The WiFi Gateway modem offers our best WiFi yet with advanced technology for strong coverage throughout your home. The Rogers Xfinity app provides instructions to install your equipment, maximize your WiFi and test your WiFi devices at any time.

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FAQ