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Prepare for your professional installation

Set up your MyRogers to use the Rogers Xfinity app

Check your email to set up your MyRogers profile. If it's included, select set my password to get started. If you didn’t receive the email, check your spam or junk folder, or contact us.

Download the Rogers Xfinity app

You'll need the app to set up and manage your WiFi. Download it from the App Store or Google Play.

Access the app

Manage your appointment

Rogers customers can reschedule by selecting a new date and time. This option isn't available for Rogers together with Shaw customers.

Manage your appointment

Run through these steps to make sure you’re ready for your installation:

1.

Person over the age of majority at home

Confirm that someone over the age of majority will be home for the installation and can access your MyRogers account during the setup process.

2.

Permission from homeowner

Permission from the homeowner may be required to complete work. For example, drilling, running new cables, placing temporary lines, etc).

3.

Identify outlets and cables

Identify and ensure all outlets, coax cables and phone wall jacks that need to be activated are accessible.

More questions about the professional installation process?