Prepare for your professional installation
Download the Ignite HomeConnect app
Essential to set up your Wi-Fi during the installation. Available on the App Store or Google Play
Run through these steps to make sure you’re ready for your installation:
Person over the age of majority at home
Confirm that someone over the age of majority will be home for the installation and can access your MyRogers account during the setup process.
Permission from homeowner
Permission from the homeowner may be required to complete work. For example, drilling, running new cables, placing temporary lines, etc).
Identify outlets and cables
Identify and ensure all outlets, coax cables and phone wall jacks that need to be activated are accessible.