As of August 31, 2019, Google Nest thermostats will no longer pair with Rogers Smart Home Monitoring systems. Here’s everything you need to know about this change.
FAQs about discontinuation of Google Nest thermostat pairing with Smart Home Monitoring
I have a Google Nest thermostat currently paired to my Smart Home Monitoring system. Can I continue to use it with my Smart Home Monitoring system?
If you paired your Google Nest thermostat to your system on or before August 31, 2019, don’t worry – this change won’t impact you. You can continue controlling it with the Smart Home Monitoring app as usual.
If I buy a Google Nest thermostat before August 31, can I pair it to my Smart Home Monitoring system?
It is not advised as pairing won’t be possible as of August 31.Learn more about how to manage your Nest thermostat via a Google Nest account here.
If I un-pair my Google Nest thermostat from my Smart Home Monitoring system after August 31 and cannot re-pair it, will it continue to work?
Yes. Your Google Nest thermostat will continue to function independently from your Smart Home Monitoring system. You can control the thermostat locally via the thermostat itself and remotely using the Google Assistant or Nest apps.
Which thermostats are still compatible with Smart Home Monitoring?
Other Rogers thermostats are still available and fully supported by Smart Home Monitoring. Check out this page for great alternatives for customers affected by this change and want to control and set rules for their thermostat using only the Smart Home Monitoring app.
Why is this change happening?
Google is retiring the Works with Nest (WWN) platform, which allowed its devices to be paired to third-party home monitoring service providers. Visit the Nest website to learn more about this change.