• Support
  • Home Phone

Home Phone

  • Setup & Install
  • Voicemail
  • Troubleshooting
  • Plans & Services
  • Settings & Call Features
  • Modem Reset
  • Setup & Install
  • Voicemail
  • Troubleshooting
  • Plans & Services
  • Settings & Call Features
  • Modem Reset

Troubleshooting

Audio interferenceopens in a new window

You and/or the other person can’t hear each otheropens in a new window

No dial tone (Home Phone)opens in a new window

No dial tone (Ignite Home Phone)opens in a new window

Modem battery FAQsopens in a new window

Handset displays: No Link to Base, No Power at Base, Connecting or Searchingopens in a new window

Troubleshoot common Home Phone issuesopens in a new window

Cordless phone issuesopens in a new window

Call display not showing informationopens in a new window

Degraded call qualityopens in a new window

Call display issues (ID & Number)opens in a new window

Call display with missing area codesopens in a new window

Unwanted calls and fax machine calling my numberopens in a new window

Fax machine isn’t accepting incoming faxopens in a new window

Fax ringing callsopens in a new window