Turn your voicemail on or off

Your Home & AwayTM voicemail can be turned off or back on just by following these simple steps.

Keep in mind: To fully disable Rogers Voicemail so you can use your own answering machine, you’ll need to turn off your voicemail in two ways: 1) unanswered calls continue to ring; and 2) callers hear a busy signal. Both are outlined in the steps below.

To turn OFF voicemail so unanswered calls continue to ring:

  1. Pick up your phone and dial *93.
  2. Listen for 2 beeps confirming that voicemail has been turned off.
  3. All set, you can now hang up.

To turn voicemail back ON so unanswered calls will be directed to voicemail:

  1. Pick up your phone and dial *92.
  2. Listen for 2 beeps confirming that voicemail has been turned on.
  3. All set, you can now hang up.

Turn voicemail OFF so callers hear a busy signal while you're on the phone:

  1. Pick up your phone and dial *91.
  2. Listen for 2 beeps confirming the voicemail has been turned off.
  3. Done! Simply hang up.

To turn voicemail back ON so callers will be directed to voicemail instead of hearing a busy signal:

  1. Pick up your phone and dial *90.
  2. Listen for 2 beeps confirming that voicemail has been turned on.
  3. Done! Simply hang up.

Need further assistance with disabling your voicemail?

Please contact us and we’ll be happy to help you out.