Easy Setup Guide - How to pair and install the Ignite Doorbell Camera

Follow these steps below to easily set up your Ignite Doorbell CameraTM and pair it using the Ignite HomeConnectTM app.

This article is for customers using the Ignite HomeConnect app. Using the Smart Home Monitoring app? Visit this page for your pairing instructions.

What's Included?

Ignite Doorbell Camera
Ignite Doorbell Camera

Angled Bracket
Angled Bracket
Wall Bracket
Wall Bracket
2 x Screws & 2 x Anchors
2 x Screws & 2 x Anchors
Chime Kit
Chime Kit
Terminal Screw
Terminal Screw

What You'll Need

In order to install the doorbell camera, you’ll need the following tools:

  • Power drill

  • #2 Phillips-head screwdriver

  • Needle nose pliers

Turn off the power to your doorbell. Installing your doorbell while the power is on may result in serious injury and/or damage. Find your home’s circuit breaker and switch off the power to your doorbell. Try ringing it to make sure the power is off.

Doorbell requirements

You’ll need an existing Wired doorbell system with a required voltage of 16-24v. If you don’t, you’ll need to contact a qualified electrician to complete the wiring process before being able to complete your Ignite Doorbell CameraTM (Wired) setup.

Before you begin

Important: Make sure you turn off the power to your doorbell from your home’s circuit breaker before starting any work. Installing while the power is still on may result in serious injury and/or damage to your doorbell.

How to setup your Ignite Doorbell Camera using the Ignite HomeConnect App

Getting started with the doorbell installation

This guide will show you how to use the Ignite HomeConnect app to set up your
Ignite Doorbell Camera. Please ensure your Ignite Internet has already been
installed before beginning.

  1. Download the Ignite HomeConnect to your smartphone.

    google-play-badge-en          support-badg-apple-store-EN
  2. Launch the app and sign in using your MyRogers username and password.

    New to Rogers?

    Use the MyRogers email we sent you to set your password. Check your Junk Folder if you don’t see the email in your Inbox.

    Already a customer?

    You can recover your username and password at rogers.com/accountrecovery.

  3. Select the Home tab.
  4. Select the + icon in the top right corner to add a new device, then select Ignite Doorbell from the available options.
  5. Select Get Started and follow the step-by-step in app instructions to connect your Ignite Doorbell Camera.
  6. Once completed, you’ll be able to start using your Ignite Doorbell Camera and all the available features!

Note: You can always schedule a pro-install by calling 1-888-ROGERS-1 to schedule an appointment if you are uncomfortable completing the installation yourself.

Pairing the Ignite Doorbell Camera

  1. Once the doorbell has been installed, the light will turn white and start blinking when it’s ready to pair.

  2. It will start connecting to the Wi-Fi and Bluetooth on your phone through the app automatically. This process could take a few minutes to complete.

  3. Once the doorbell light turns blue, it’s ready to be named and customized through the app. Follow the in-app instructions to complete this process.

Note: Having pairing issues with your Ignite Doorbell Camera? Please contact us for assistance.