Support

Check out all the ways you can monitor, manage and make changes to your Rogers services online.

Billing & Accounts

Wireless

Internet

Home Monitoring

Home Phone

Check out these videos for more support

Understanding your online bill

Need help understanding your Rogers online bill? Check out this video to learn how to read the different sections of your bill from Rogers.

View your bill

Self-install Ignite TV

In this video we show you how to connect your Ignite TV Box and pair your Voice Remote with Ignite Self-Install.

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Exchanging Ignite TV Flex Channels

Learn how to exchange Flex Channels on your Ignite TV. Flex Channels allow you to try something new by exchanging channels in or out.

Exchange now

Download the MyRogers app!

View or pay your bills, manage your services, find tips and more on the MyRogers mobile app.

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Billing & Accounts

How to make a payment

Whether you subscribe to online billing or not, the fastest and most convenient way to pay your bill is through MyRogers.

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Online and paper billing FAQs

Get answers about how long it takes to receive a bill, how to save or print your bill with MyRogers or the MyRogers app and more!

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Understanding bill charges

Want to learn more about common charges found on a Rogers bill? Select a service below to see related questions.

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Go to Billing & Account support

Wireless

Check your network status

Network issues do happen from time to time and your cell phone service may be affected.

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Got a text about transferring your phone number?

Rogers will send you a text message if a request is made to transfer or “port” your Rogers wireless number to another carrier.

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Device upgrades

All about upgrading your phone, pre-ordering and shipping FAQs.

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Go to Wireless support

Internet

Change your internet package

Looking to change your package? Find out if you need a new modem, and more

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Change your WiFi password

Learn how to find or change your WiFi password.

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Troubleshoot your internet services

We can help you find a solution to your internet issues

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Optimize your Rogers WiFi

Learn some easy and effective ways to improve Rogers WiFi connections.

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Where to place your modem

Follow these tips to find the best spot for your modem

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Go to Internet support

TV

Install your Rogers set-top box

It’s easy to self-install your Rogers set-top box.

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Restart your Ignite TV Box

There are four easy ways to reboot your Ignite TV Box (without losing any of your settings or content!).

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Remote not working?

Learn how to troubleshoot your TV remote when it’s not working.

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Go to TV support

Home Monitoring

Home Monitoring user guides

Find the right installation guide for your Smart Home Monitoring device, from thermostats to alarms.

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Using the Smart Home Monitoring app

The Smart Home Monitoring app makes it easy to monitor and manage your SHM system at any time, from almost anywhere.

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Troubleshooting your Touchpad

Learn how to troubleshoot your Smart Home Monitoring Touchpad

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Go to Home Monitoring support

Home Phone

Calling Feature quick codes

Learn these handy quick codes for your Calling Features, like accessing voicemail, assigning a number to Speed Dial and more.

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Activate voicemail

Setting up your Home & AwayTM voicemail is quick and easy! Check out our info below to learn how.

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Universal Call Blocking FAQs

Here’s everything you need to know about Universal Call Blocking and how it will impact you, including protecting you from unsafe calls.

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Go to Home Phone support

Community Forums

Join the community and discover solutions, share tips, or get advice from other members.

Community Forum

Support

Check out all the ways you can monitor, manage and make changes to your Rogers services online.

Trending topics

Check out these videos for more support

Understanding your online bill

Self-install Ignite TV

Exchanging Ignite TV Flex Channels

Billing & Accounts

Wireless

Internet

TV

Home Monitoring

Home Phone