UPDATE: We will be automatically crediting customers with the equivalent of five days service fees on their August bill.
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July 8 Network outage FAQs
On July 8, we experienced a network outage. We’re automatically crediting customers 5 days of service.
How to reschedule or cancel an Ignite Service Appointment
Follow these easy steps to reschedule or cancel your Rogers IgniteTM Service Appointment online or through MyRogers, so you can manage your appointment on your own time.
Home Phone Troubleshooting
Learn how to troubleshoot your Home Phone service.
Still have a temporary cable line?
Learn more about temporary cable replacement including checking the status of your cable line burial work.
How you can self-serve online
You can easily manage your account and services online using MyRogers!
Need help with your Rogers Yahoo! Mail account?
We’ve got everything you need to know when it comes to creating a new account, changing your password and more.
Returning a device
Learn how to return a Wireless phone or accessory
Self-install Ignite TV
Learn more about our safe, no-contact home delivery and easy installation for your Ignite TV and Internet services.
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