Support

Track Your Order

Chat with Anna, our virtual assistant to track your order status and shipping details in real-time!

Get the new iPhone 15

Learn more about the new iPhone 15 series and place your order here!

Device Guides

View interactive Device Guides from mobile devices to Ignite equipment to apps and more.

Optimize your WiFi

Try these easy and effective ways to improve your WiFi.

Find, Change, or Share your Ignite WiFi Password and Network Name

These steps will help if you want or need to set a different Wi-Fi password or Network Name or connect a new device to your home network.

How to reschedule or cancel an Ignite Service Appointment

Follow these easy steps to reschedule or cancel your Rogers Ignite Service Appointment online or through MyRogers, so you can manage your appointment on your own time.

Need help with your Rogers Yahoo! Mail account?

We’ve got everything you need to know when it comes to creating a new account, changing your password and more.

Home Phone Troubleshooting

Learn how to troubleshoot your Home Phone service.

How you can self-serve online

You can easily manage your account and services online using MyRogers!

Returning a device

Learn how to return a Wireless phone or accessory

Self-install Ignite TV

Learn more about our safe, no-contact home delivery and easy installation for your Ignite TV and Internet services.