Billing & Accounts
Wireless
Internet
TV
Home Monitoring
Home Phone
COVID-19
Learn more about what we’re doing to help keep our customers, employees and communities connected and safe.
Make a payment
Whether you subscribe to online billing or not, the fastest and most convenient way to pay your bill is through MyRogers.
Self-install Ignite TV
Learn more about our safe, no-contact home delivery and easy installation for your Ignite TV and Internet services.
Rogers Repair Program
Stay connected even if something unexpected happens to your device.
Need help understanding your Rogers online bill? Check out this video to learn how to read the different sections of your bill from Rogers.
Check out this video to easily manage your account and services online with MyRogers.
Learn how to exchange Flex Channels on your Ignite TV. Flex Channels allow you to try something new by exchanging channels in or out.
This self-serve transaction is only available online.
Download the MyRogers app!
View or pay your bills, manage your services, find tips and more on the MyRogers mobile app.
How to make a payment
Online and paper billing FAQs
Get answers about how long it takes to receive a bill, how to save or print your bill with MyRogers or the MyRogers app and more!
Understanding bill charges
Want to learn more about common charges found on a Rogers bill? Select a service below to see related questions.
Check your network status
Network issues do happen from time to time and your cell phone service may be affected.
Got a text about transferring your phone number?
Rogers will send you a text message if a request is made to transfer or “port” your Rogers wireless number to another carrier.
Device upgrades
All about upgrading your phone, pre-ordering and shipping FAQs.
Change your internet package
Looking to change your package? Find out if you need a new modem, and more
Change your WiFi password
Learn how to find or change your WiFi password.
Troubleshoot your internet services
We can help you find a solution to your internet issues
Optimize your Rogers WiFi
Learn some easy and effective ways to improve Rogers WiFi connections.
Where to place your modem
Follow these tips to find the best spot for your modem
Install your Rogers set-top box
It’s easy to self-install your Rogers set-top box.
Restart your Ignite TV Box
There are four easy ways to reboot your Ignite TV Box (without losing any of your settings or content!).
Remote not working?
Learn how to troubleshoot your TV remote when it’s not working.
Home Monitoring user guides
Find the right installation guide for your Smart Home Monitoring device, from thermostats to alarms.
Using the Smart Home Monitoring app
The Smart Home Monitoring app makes it easy to monitor and manage your SHM system at any time, from almost anywhere.
Troubleshooting your Touchpad
Learn how to troubleshoot your Smart Home Monitoring Touchpad
Calling Feature quick codes
Learn these handy quick codes for your Calling Features, like accessing voicemail, assigning a number to Speed Dial and more.
Activate voicemail
Setting up your Home & AwayTM voicemail is quick and easy! Check out our info below to learn how.
Universal Call Blocking FAQs
Here’s everything you need to know about Universal Call Blocking and how it will impact you, including protecting you from unsafe calls.
Community Forums
Join the community and discover solutions, share tips, or get advice from other members.
