How to Find, Change, or Share your WiFi Password for the Rogers Ignite WiFi Gateway Modem

If you are a Shaw customer, you’ll need to visit the Shaw website for support with Rogers Ignite services.

 

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Forgot your WiFi password? Want to share it with visiting family or friends? There are a few ways you can find, change, or share your WiFi password for the Ignite WiFiTM Gateway Modem. Below, we’ll show you how to use either the Ignite HomeConnectTM app or your Ignite TVTM Voice Remote to do just that:

Find your WiFi password using Ignite HomeConnect:

  1. Open the Ignite HomeConnect app.
  2. Sign in using your MyRogers credentials.
  3. From the Overview tab – Select “View Network Details”
  4. Select Show Password. Your current WiFi password will be displayed.
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Find your WiFi password using the Ignite TV Voice Remote:

  1. With your Ignite TV Voice Remote, press and hold down on the Mic Now say “show me my WiFi password” and then let go of the Mic button.
  2. Your WiFi network name and password will now appear on the bottom of your Ignite TV screen.
  3. You can set up a Parental Control PIN to limit who can access this feature. See the steps below on how to create a PIN.
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Set up a Parental Control PIN to limit access to the show WiFi password feature:

  1. With your Ignite TV Voice Remote, press and hold down on the Mic Now say, “Parental Controls”. Then, let go of the Mic button. You can also find Parental Controls under Settings on Ignite TV.
  2. On your Ignite TV screen, select Parental Control PIN, and toggle this option to ON.
  3. Enter your 4-digit Parental Control PIN or create a new one. Next, press OK.
  4. Enter your PIN again when prompted by the instructions on-screen. Then, press OK to confirm your PIN.
  5. Toggle Application Locks to Finally, select Ignite WiFi to lock access to the show WiFi password feature.
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How to change/update your WiFi Password & Network Name using Ignite HomeConnect

  1. From the Overview tab – Select “View Network Details”
  2. Tap the Pencil Icon on the top right corner
  3. Update your WiFi network name & Password as desired
  4. Then press Apply Changes
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Share your WiFi password using Ignite HomeConnect

  1. Open the Ignite HomeConnect app.
  2. Sign in using your MyRogers credentials.
  3. From the Overview screen, select the Share My WiFi option.
  4. A QR code will display on screen that can be scanned or shared. You can also select other share methods such as email, text, etc. to share your WiFi PW.

If you choose to share by email, text, etc your WiFi password will be visible in the message shared.

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