Check out this video on how to quickly and easily track your wireless order.
Need to update your payment method to pre-authorized chequing or credit card? Just use your MyRogers app on your mobile device!
This self-serve transaction is only available online.
Use your MyRogers account to easily update your call display name or caller ID within 24 hours!
Get to know your Rogers Wireless service
New to Rogers Wireless? Learn how to manage your account online, understand your bill and more.
Activate or change your SIM
Follow easy steps to activate your SIM card using your MyRogers account.
How to check voicemail messages
Quickly access your voicemail to check for messages.
Tips to manage wireless data usage
Monitor and manage your data usage through your phone’s OS settings, and using MyRogers.
All about WiFi Calling
Stay connected wherever there’s a WiFi connection.
Caller ID, Call Display & Name Display
Learn more about these 3 convenient calling features.
Understanding bill charges
Find billing support questions and answers to charges you may find on your bill.
Long distance, local calling and call forwarding
Long distance charges are based on local calling areas and may be incurred when making, receiving or forwarding a call.
How to Make a Payment
Not sure how to pay your bill? The fastest and most convenient way to pay your bill is through MyRogers. This self-serve transaction is only available online.
Rogers Repair Program
Problems with your phone? Learn more about the Rogers Repair Program.
Lost or stolen phone?
You can quickly suspend your lost or stolen phone online through MyRogers.
Roaming FAQs
Taking a trip soon? Learn how to use Roam Like Home.
Extended coverage
Travelling outside the Rogers network coverage area? Find out more about Extended Coverage.
Upfront Edge program: FAQs
With Upfront Edge and financing, you’ll always pay the lowest monthly price on the latest phones.
Trade-Up program
Trade any mobile phone or tablet, receive a credit towards the purchase of a new device/accessory.
Add an Apple Watch to your plan
Find out how to add your Apple Watch to your current plan or to a new plan.
Download the MyRogers app!
View or pay your bills, manage your services, find tips and more on the MyRogers mobile app.
COVID-19
Learn more about what we’re doing to help keep our customers, employees and communities connected and safe.
Track your order online
If you’re just ordered a new phone, accessory, modem or other devices from Rogers, here’s how you can track your package shipment online.
6 months of Apple Music on us!
Check out our FAQs to learn more about getting 6 months of Apple Music for free when you sign up to Apple Music on select Rogers Infinite plans.
Network support
Having issues connecting? Check our wireless network status or report an issue.
Community Forums
Join the community and discover solutions, share tips, or get advice from other members.
