Need help with your smartphone?

Get the most out of your device. Check out these step-by-step interactive tutorials on how to set up your phone, watch or tablet, enable features and keep it running smoothly.


Check your network status

Having issues connecting? Find out if there’s a network outage in your area.

Upgrade your phone

If you’re ready to upgrade, here’s how to go about it easily.

US 3G/HSPA networks are shutting down

Travelling to the U.S.? BEFORE you go, read on how your roaming services could be impacted.

Troubleshoot wireless issues

Signal or service problems? Can’t send text messages? Data issues? Our wireless troubleshooting page can help.

Check out these helpful guides


Getting started

Device help

Billing and usage

Manage my subscriptions

More about partner subscriptions & offers

Rogers network

Check out these helpful videos

Upgrade your phone with Upfront Edge

Lower your monthly device financing payments with Upfront Edge and financing.

Learn more

Easily track your Wireless order today

Check the status of your Rogers Wireless order and track your shipment.

Learn more

Order a phone with Rogers Pro On-the-Go

Order a new phone and a Rogers Pro will deliver it as soon as today.

Learn more

A customer uses the Community Forums to find more information

Community Forums

Join the community and discover solutions, share tips, or get advice from other members.