To help Canadians stay connected to loved ones, we're waiving long-distance and SMS charges to Ukraine and roaming fees for customers in Ukraine. These charges will be automatically waived.

Wireless

Check your network status

Having issues connecting? Find out if there’s a network outage in your area.

Check status

Upgrade your phone

If you’re ready to upgrade, here’s how to go about it easily.

Learn more

US 3G/HSPA networks are shutting down

Travelling to the U.S.? BEFORE you go, read on how your roaming services could be impacted.

Postpaid

Prepaid

Troubleshoot wireless issues

Signal or service problems? Can’t send text messages? Data issues? Our wireless troubleshooting page can help.

Get help

Check out these helpful guides

Activate or change SIM

Change your caller ID

Set up your voicemail

FAQs

Getting started

Transfer your existing number to Rogers

Back up and transfer your data

All about WiFi Calling

Call forwarding

Wireless Home Phone Basics

Device help

Unlocking your phone: FAQs

Returning a wireless phone or accessory

Rogers Repair Program

Lost or stolen phone?

Need help with your device?

Billing and usage

Understanding bill charges

Long distance, local calling and call forwarding

Tips to manage wireless data usage

Manage my subscriptions

Free Apple Music subscription FAQs

Disney+ promotion FAQs

More about partner subscriptions & offers

Rogers network

Rogers 5G network

Extended coverage

FAQs about Spam Call Detect

Check out these helpful videos

Upgrade your phone with Upfront Edge

Lower your monthly device financing payments with Upfront Edge and financing.

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Easily track your Wireless order today

Check the status of your Rogers Wireless order and track your shipment.

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Community Forums

Join the community and discover solutions, share tips, or get advice from other members.

Community Forum