• Support
  • Mobility

Mobility

  • Travel & long-distance calling
  • SIM & device support
  • Voicemail
  • Lost, repair & warranty
  • Troubleshooting
  • Data, talk & text
  • Plan, device upgrade, financing & number transfer
  • Mobile Internet
  • Travel & long-distance calling
  • SIM & device support
  • Voicemail
  • Lost, repair & warranty
  • Troubleshooting
  • Data, talk & text
  • Plan, device upgrade, financing & number transfer
  • Mobile Internet

Lost, Repair & Warranty

Repair & Warranty

Learn about Premium Device Protection plansopens in a new window

Submit a Premium Device Protection service requestopens in a new window

Types of damage not covered under manufacturer's warrantyopens in a new window

Returning a wireless phone or accessoryopens in a new window

Prepare your Apple iPhone for return or repairopens in a new window

Lost or stolen

Suspend my lost or stolen phoneopens in a new window

Reactivate my lost/stolen phone after I find/replace itopens in a new window