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How do I suspend my lost/stolen phone?

Sorry to hear you’ve lost your phone. If you have a smartphone, try locating your device using the following sites:

If you still can’t find your device, you can temporarily suspend your services using MyRogers. If you don’t have a MyRogers account yet, you can sign up today.

Here’s how you can suspend your phone

  1. Log in to your MyRogers account.
  2. On the number with the lost or stolen phone, select Manage.
  3. Under My Wireless Plan, select Manage Temporary Suspension.
  4. Select Report a lost or stolen device.
  5. Review the on-screen message and select Suspend Services.

Things to know:

  • You’re still responsible for regular monthly service fees while your phone is suspended.
  • Suspending your services help protect you from unauthorized usage of your device.