Billing & Accounts

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Payment issues

Missed a Rogers bill payment? Need to make a payment arrangement? Find answers here.

Automatic Payments Discount

Simplify your Rogers bill payments and save $5 per month with convenient and secure Automatic Payments.

Understanding bill charges

Find billing support questions and answers to charges you may find on your bill. Our fee definitions will help you better understand listed charges.

How to reschedule or cancel an Ignite Service Appointment

Follow these easy steps to reschedule or cancel your Rogers Ignite Service Appointment online or through MyRogers, so you can manage your appointment on your own time.

How you can self-serve online

You can easily manage your account and services online using MyRogers!

Reset a MyRogers password and recover a username

We’re all bound to forget a username or password from time to time. That’s why we make it easy for you to recover or reset yours.