FAQs about the eero status light (LED)

support-eero

Everything you need to know to master the eero status light (LED) on your Rogers Wall-to-Wall WiFi system, including:

 

  • What the colours of the LED light on eeros mean
  • What to do when eero’s LED is red
  • How to toggle eero’s status LED on/off

What do the colours of the LED light on my eeros mean?

There’s an LED status light on the front of your eero. When everything is running correctly, it will be solid white (unless you have turned the LED off). If the LED is in a different state, including a different colour or blinking/flashing, please refer to the list below.

Tip: A red LED indicates that your eero doesn’t have an Internet connection or that your Internet service is down. See What can I do if my eero light is red for more information.

 

LED Colour

What it means

support-eero-grey-icon-no-light-rogers No Light

eero doesn’t have power

support-eero-white-light-rogers Blinking White

eero is starting up/connecting to the Internet

support-eero-light-icon-blue-rogers Blinking Blue

Broadcasting Bluetooth

support-eero-light-icon-blue-rogers Solid Blue

The eero app is connected to your eero and setting it up

support-eero-light-icon-green-rogers Blinking Green

Multiple eeros detected

support-eero-light-icon-yellow-rogers Blinking Yellow

Unapproved USB-C power source is connected

support-eero-white-light-rogers Solid White

eero connected to the Internet

support-eero-light-icon-red-rogers Solid Red

Eero isn’t connected to the Internet

My eero’s LED is red. What does this mean and how can I fix it?

A red LED indicates that your eero doesn’t have an Internet connection or that your Internet service is down. Check that your eero Wall-to-Wall WiFi hub is connected correctly to your Rogers modem and that your Internet service is working.

If the LED light is red on all your eeros, check our connectivity issues troubleshooting tips. If it’s red on one of your eero Wall-to-Wall WiFi beacons, review our placement tips.

How do I toggle the eero LED on/off?

Each one of your eeros has an LED status light. The light provides useful connectivity information, but it can be toggled on or off depending on your preference.

 To toggle the status light on on/off:

  1. Open the eero app.
  2. On the home screen, tap on the eero you’d to change the light setting for.
  3. Tap on, LED light.
  4. Toggle the LED status light on or off.