The Rogers Xfinity app (formerly known as Ignite HomeConnect App) allows you to directly connect with a Shaw support agent via live chat. Need help or have a question for us? Just click the question mark in the top right corner and you'll be connected to chat support in seconds.
Reach live chat support with the Rogers Xfinity App
Connecting to live chat support
- Launch Rogers Xfinity app.
- Click the question mark in the top right corner.
- You will be directed to Shaw.ca/chat and automatically connected to live chat support.
Did you know: You can also connect to live chat any time by going directly to shaw.ca/chat, or through the My Shaw App.