How to turn on the Advanced Security feature with Ignite HomeConnect

To help keep your data and devices protected around the clock, Advanced Security monitors your home WiFi network for online threats in real time and alerts you of any suspicious activity.

This feature is included with Ignite HomeConnect_TM. There’s no additional hardware or software required and it can complement traditional antivirus software with added safeguards for all your connected devices.

Ignite HomeConnect is available exclusively for Rogers Internet customers with the Ignite WiFi Gateway modem. Not sure if this is your modem? Check under “Internet” on your MyRogers account.

Open the Ignite HomeConnect app and sign in using your MyRogers username and password.
Select the Home tab.
Select Advanced Security.
Select Turn On Advanced Security.
Wait up to 10 minutes for the feature to fully turn on.

Notes:

Advanced Security cannot be enabled on a modem set in bridge mode .
If you receive a notification that Advanced Security couldn't be enabled, restart your modem to ensure you have the latest software downloaded and try the steps above again.

Learn more about Advanced Security here.

How to turn off Advanced Security

We highly recommend keeping Advanced Security turned on for ongoing network protection, but if you choose to turn it off, you can follow the steps below.

Open the Ignite HomeConnect app and sign in using your MyRogers username and password.
Select the Home tab.
Select Advanced Security.
Select Turn Off.