How to record shows and movies with Ignite TV

If you are a Shaw customer, you’ll need to visit the Shaw website for support with Rogers Ignite services. 

With Ignite TV’s Cloud PVR, you can record and store up to 200 hours of HD or 4K content for up to one year! Here’s how to record live TV and schedule recordings with Ignite TV.

Before you start

Here’s what you need to know about recording with Ignite TV:

  • All recordings are kept in your Cloud PVR for one year, or until you reach the 200-hour limit.
  • Once the limit is reached, your recordings will start being automatically deleted, beginning with the oldest.
  • All recordings can be easily downloaded to your smartphone using the Ignite TV app’s Download & Go feature. Learn how here.
  • You can also use voice commands to set recordings. Learn how here.

How to record a TV episode or movie

  1. Press the Guide button on your Ignite Voice Remote to open the Ignite TV Guide.
  2. Highlight the program you want to record.
  3. Press the Rec Support-Ignite TV-recording-button button or select Record in the program’s information panel.
  4. If it’s a TV show episode, select Just This Episode to set the recording.

How to schedule an entire series recording

  1. Press the Guide button on your Ignite Voice Remote to open the Ignite TV Guide.
  2. Highlight the program you want to record.
  3. Press the Rec Support-Ignite TV-recording-button button on your Ignite Voice Remote or select Record in the program’s information panel.
  4. Select All Episodes to set the recording.
  5. Select the options you want to customize your scheduled recording:
    • Record: New Episodes Only or New & Repeat Episodes
      • Helpful tip: Check the program’s information from the Guide to see if the episodes are labeled as “New” or “Repeat.”
    • Channels: (channel name), HD preferred or SD preferred
    • Save: Until space is needed or For 1 year
    • Keep: All Episodes, Only 1 Episode, Only 2 Episodes, Only 3 Episodes, Only 4 Episodes, Only 5 Episodes, Only 10 Episodes, Only 15 Episodes or Only 25 Episodes
    • Start: On time, 1 minutes early or 2 minutes early
    • Stop: On time, 3 minutes late, 5 minutes late or 30 minutes late
  6. Select Confirm when finished.

How to watch your recordings

  1. Press the Rogers button on your Ignite Voice Remote to open the main menu.
  2. Select Saved.
  3. Select Recordings.
  4. Select the recording you want to watch.
  5. Press the down arrow button to open the Watch / Marked Unwatched / Playlist / Delete / Options / More Info menu.
  6. Select Watch.

Can’t find your recording? If some recordings are not showing up, check the filter options at the top of the screen. “Recorded On” may be set to a specific Ignite EntertainmentTM Box (ex: Living Room) rather than “All Devices.” Use the arrow keys on the remote to move up and change those settings if needed.