eSIM: Everything you need to know

An eSIM is a digital SIM that lets you activate a mobile plan without having to use a physical SIM card. If your device supports Dual SIM, you can use an eSIM is to allow two lines or more on it. Learn more about Dual SIM.

When you get or switch to a new device with an eSIM, your device will download information from your carrier online. 

In addition to removing the need for a physical card, eSIM also offers: 

• Convenient and simple Setup: Activate your device quickly over WiFi anytime, anywhere. 
• Improved Security: Since eSIM is tied to your phone, it’s more secure. If your phone is lost or stolen, you can disable the eSIM remotely. 
• Multiple Profiles: Some eSIM-compatible phones allow you to have multiple phone numbers, This makes it easy to separate your work and personal lines on one device. 
• Environmentally friendly: Because eSIMs don’t use physical components, it helps reduce electronic waste. 

To check, dial *#06# on your phone’s keypad to view your device information. If there’s an EID in the list, it can use eSIM. 

Getting an eSIM is fast and easy! Here’s how you can do it: 

1. Check if your phone is eSIM compatible. 
2. Activate your eSIM. Here’s how to do it depending on how you get it: 
   1. If you’re getting a new, eSIM-compatible phone with us, no need to do anything! Your phone will come with eSIM once you get it. Simply turn it on and you’re connected. 
   2. If you’re bringing your own phone to Rogers, simply select eSIM as your SIM of choice during checkout. 
   3. If you’re switching from a physical SIM to eSIM, follow these steps.
3. Once activated, your device will connect to your network. You’re now ready to make calls, texts and use data! 
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