How do I know if a call is Long Distance on my Wireless phone?

With your wireless phone, calls are defined as local or long distance based on local calling areas. Your location at the time of the call, your wireless phone number and the phone number called are all important factors in determining local calling areas and wireless long distance.

Incoming Calling

Incoming calling is when you receive a call on your wireless device.

Your Incoming Local Calling Area is the area or geographic boundary associated with your wireless number. All calls that you receive on your wireless device while you are physically within that area are local. All calls that you receive while physically outside of that area are long distance. The number calling you is irrelevant!

Scenario

Type of Call Airtime Long Distance
Receiving a call while within your Incoming Local Calling Area Yes No
Receiving a call while outside your Incoming Local Calling Area Yes Yes

Outgoing calling

Outgoing calling is when you place a call on your wireless device.

Outgoing Local Calling Area is determined by your physical location - the area you are in at any given moment. If you dial a number that is local to your physical location, then it is a local call. If you dial a number that is a long distance to your physical location, then it is a long distance call. Your wireless number is irrelevant! 

*Note: In the case of mobile to mobile calling, the physical location of the person you are calling is also irrelevant. 

Scenario

Type of Call Airtime Long Distance
Making a call to a number within your Outgoing Local Calling area (e.g. in Toronto, calling a Toronto number) Yes No
Making a call to a number outside your Outgoing Local Calling area (e.g. in Toronto, calling an Ottawa number) Yes Yes

Call Forwarding

Call Forwarding is when an incoming call is routed from your wireless phone number to another number

Your Call Forwarding Local Calling Area is determined by your wireless phone number. The location of your wireless device when you receive the call is irrelevant!!

Scenario

Type of Call Airtime Long Distance
Receiving a call to your wireless number which is forwarded to a number within your Call Forwarding Local Calling Area(e.g. Toronto number, forwarded to a Toronto number) Yes No
Making a call to a number outside your Outgoing Local Calling area (e.g. in Toronto, calling an Ottawa number) Yes Yes