Canadian Dialing Instructions

Local Call: Dial area code and 7-digit phone number
Long Distance Call: Dial "1" plus area code and 7-digit phone number

U.S. Dialing Instructions

Local Call: Dial area code and 7-digit phone number
Long Distance Call: Dial "1" plus area code and 7-digit phone number
Overseas Call: Dial "011" plus country code and city code and phone number
Text Message: Dial area code and 7-digit wireless number.
Access Voicemail: Press and hold 1 (as you normally would) to access voicemail. You may be asked to enter your 10-digit wireless number before your password.
Call Display: Call Display should work normally.

International Dialing Instructions

Local Call: Dial local phone number
Long Distance Call to Canada or the U.S.: Dial "+" [plus sign] plus "1" plus area code and 7-digit phone number
Long Distance Call to Another Country: Dial "+" [plus sign] plus country code and phone number
Text Message: Dial "+" [plus sign] plus country code, area code and 7-digit wireless number.
Access Voicemail: Press and hold 1 (as you normally would) to access voicemail. You may be asked to enter your 10-digit wireless number before your password.
Call Display: Call Display is not guaranteed to work while roaming internationally. Availability depends on the international network on which you are roaming.

What happens when you enter a new country?

As soon as you leave Canada your device will automatically switch onto one of the wireless network providers in your new destination. You will receive a welcome message from Rogers with the applicable talk, text and data pay-per-use rates and a link to browse/purchase a roaming option.

What is Easy International Dialing?

While you're in Canada, save all numbers in your device's speed dial with "+" [plus sign] "1" area code and 7-digit phone number, for example, +14165551234. By doing this, your calls in Canada will not be affected and when you travel overseas, you can simply dial from your phone's address book and your call will be completed with no additional dialing requirements. Dialing with a "+1" will not affect how you are charged for local calls.

How do I make emergency calls while roaming?

Most global networks around the world will recognize either 911 or 112 as the number to reach emergency services.

How do I reach Rogers Customer Service while roaming?

You can count on Rogers Wireless Customer Service for assistance and support if you need it. Just call us from any country from your Rogers device for free at +1 514 734-7699.