Save & Return applies a credit to your phone cost at purchase. When your loan term ends, you can return the phone in good condition or pay the rest of your bill.
The program is available online, in Rogers stores, and through Customer Care on select premium phones with 5G+ mobile plans and Device Financing.
The Save & Return program lowers the upfront cost of your device by your Save & Return credit. You agree to settle your Save & Return credit at a later date by either returning the device, or repaying your Save & Return credit.
When your financing term ends, you can return your phone or keep it. If you keep it, the Save & Return amount will appear on your next bill.
You can choose to:
You have a 60-day grace period after your Save & Return term ends. During this time, you can still return your phone if you upgrade to a new device. If already charged, the Save & Return amount will be refunded.
Your financing end date appears in your Device Financing Agreement, Save & Return Terms, bill, and MyRogers account. You’ll also receive an email or SMS reminder before your term ends.
If you plan to use a Rogers Red Mastercard®, pay your bill with the card once the amount appears. Then open the Rogers Bank app to convert the transaction to an Equal Payment Plan.
If you’re returning your phone, it must be in good working condition.
The phone must be able to:
The phone can't have any cracks (including front and back glass), dents or bending. No missing components such as SIM/media tray. Remove all accounts and security locks, including Apple ID, Google Account, Find My Mobile, and firmware locks.
We can't accept phones that are lost, stolen, or don't meet these requirements. If this happens, the remaining balance will need to be paid.
Devices replaced through Device Protection can be returned if they meet condition requirements.
If you buy a new device in store, you can return your old one at the same time. If you upgrade online or through Customer Care, a return kit will be sent to you. If you want to return your device and aren’t upgrading, contact us for help.
You can upgrade your phone anytime from month 2 to month 24 of your Device Financing term. Your return options depend on how and where you upgrade. You'll need to pay any remaining balance.
The Save & Return program is available to all Rogers customers.
Save & Return is available on select premium phones with 5G+ plans and Device Financing.
If you’re financing a phone, you can use Save & Return even if you choose to trade in an old device. How your trade‑in value is applied depends on how you complete the trade‑in:
When you upgrade, you can trade in your device instead of returning it through Save & Return. When you do this, the Save & Return amount will be charged to your next bill.
If you’re not upgrading, a trade in isn’t available. You’ll need to either return your phone at the end of your Device Financing term or have the Save & Return amount charged to your bill.
If you reserve your phone online, you can still choose Save & Return when you finish your order.
If the mobile service linked to your financed device is cancelled or transferred, you can no longer participate in the program. When this happens:
During the 15-day worry-free return period, cancel by returning the phone in like-new condition with original packaging. Once the phone is returned, the program will be cancelled.
