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Upfront Edge program FAQs
Table of Contents
How the program works
Play video for The Upfront Edge and Financing Program with Rogers | Wireless
How does the Upfront Edge program work?
How can I take advantage of the Upfront Edge program?
How is the Upfront Edge amount taxed?
Returning or upgrading your phone
What do I do with my phone at the end of my Device Financing term?
How do we determine if a device is in good working condition?
What happens if I damage or lose my phone?
How do I return my phone?
Where can I find my Device Financing term expiry date?
What do I do if I want to upgrade my phone before the expiry date of my Device Financing term?
Program eligibility
Can new and existing customers participate in the Upfront Edge program?
Are all phones and plans eligible for the Upfront Edge program?
Can I use both the Upfront Edge program and the Rogers Trade-Up program?
Can I take advantage of the Upfront Edge program if I reserve my phone online?
Can I trade-in my phone using the Rogers Trade-Up program instead of returning my phone through the Upfront Edge program?
Cancelling or transferring your service
What happens if I cancel or transfer my wireless services during my 2-year term?
What happens if I change my mind?
How the program works
Play video for The Upfront Edge and Financing Program with Rogers | Wireless
How does the Upfront Edge program work?